Delicious, creative dinner taken outside on the shady terrace. Fabulous Seine views and promenade. English spoken. Secure parking in courtyard. Lively local bar just across the street.

No tea/coffee making facilities in room, nor bottled water. Interesting individual room decor but bathroom had some loose fittings, shower temperature was unreliable. It was very hot and there's no AC or fan. Unfortunately some local drunks congregated on the river bank just below our window and loudly spoilt the tranquility of the late evening. WiFi showed security issues and was unreliable.

It's worth asking for a room with a view of the Seine, which is so beautiful. Our room was the nicest I have ever stayed in, with delightful decor. We loved the meals in the gorgeous dining room. In October Les Andelys is very quiet, so we enjoyed the peacefulness and beauty of the village, with its ancient castle.

If you arrive by train, getting around is a problem; you really need to have a car. Also, I wonder if the Chaine d'Or restaurant might be losing custom because the menu boards outside contradict each other - one says that the Menu du Marché is available in the evening, while the other says that it is only available at lunchtime.

We loved- 1. The view of the Seine from our room 2. Talking to Stephanie and Olivier and their young adult children who help them in the restaurant 3. Eating an amazing meal prepared by Chef Stephanie on the terrace. 4. The overall service and attention of the staff. 5. Very well run inn in an amazing historic structure. 6. The room was comfortable and had fun accents on the pillows of scenes from the Bayeaux Tapestry.

The unusually hot temperatures in early September. A fan in our room would have been helpful.

The situation was beautiful, right on the Seine. The hotel was well-maintained and the morning staff excellent. Nice to have a bath with both hot water and a plug. The 38€ menu was reasonably good value. The sunset over the Seine was gorgeous.

The main door was shut on arrival and did not have a sign to redirect you via the courtyard. The Booking.com price was €20 more than the room price at the hotel. The service at what prides itself as a "fine dining" restaurant was simply too informal and inexperienced.

The hotel is in a wonderful building on the banks of the River Seine. There is a restaurant with an excellent menu. Breakfast was also good. I had a problem with a leak in my bathroom. My room was changed quickly and without fuss. I hope to return.

My old legs struggled with some of the stairs. Help was on hand to help with luggage, however.

The location was fantastic, right in the centre of the beautiful Andelys. Although the hotel was a bit dated it didn't matter as it was in keeping with the town. We had dinner on the terrace, right by the river, a perfect location.

Nothing really, it was all enjoyable.

Breakfast was good. Would have liked more variety but this was probably limited as few guests were staying.

Very bad weather while we were staying. Not something the hotel could do anything about! December seems to be a poor time for choice in rural France - restaurants closed etc.

The location is lovely on the north bank of the Seine. There is a quay for the river cruise boats, which stop by for their passengers to get of a tour the region. We hired cycles for a ride along the river path towards St Pierre-du-Vauvray

We were disappointed to be charged $30 for a breakfast we didn't actually eat, just because we had said the night before we would have breakfast. If you change your mind at this hotel you clearly need to tell them or you will be charged.

Superb meal and wine at the restaurant. Lovely big bed with fantastic view over the Seine. Great pillows, loved the decor and ambience and enjoyed the breakfast.

Nothing. I would recommend every time.

The hotel building, location and views of the Seine were amazing. The hotel was characterful and old fashioned in a good way. Our bedroom (Richard Coeur de Lion) was huge and was as if it was in a chateau. This was way better than in a bland modern hotel. Bed huge and comfy. Excellent food including breakfast. We took one evening meal there which was superb. Fascinating watching the boats passing along the Seine. Notwithstanding the boats it was really quiet and peaceful in the historic Les Andelys. Great base for visiting Rouen and Giverny.

Toilet could have done with a coat of paint and towels a bit tatty. Bath not most accessible. Ok for us though. Wifi intermittent. Bottled water in room would be good.