I absolutely fell in love with this hotel! It's incredibly clean, stylish, and modern. There’s even an elevator, which was a nice touch. To our delight, our room had air conditioning! And thank goodness, because it was over 30°C the day we arrived. Thanks to the cool air and the huge, comfortable bed, we slept so well! The room itself was spacious and beautifully designed, and the bathroom was also large and spotless. Near the reception there was a water cooler, and the staff kindly offered us glass carafes to fill and take to our room. The hotel has its own private, covered parking (around €10), and also offers EV charging for €5 per night, which is great. The location is perfect, right in the heart of the city. We had dinner at a lovely restaurant just around the corner, and in the morning we had time to visit the cathedral and grab breakfast at a nearby bakery. Although we checked out on time, the staff let us leave our car in the garage a bit longer while we explored the city, which we really appreciated. It was an amazing experience!

the room didn’t have a fridge

Breakfast at 09:00am was missing fresh eggs & the only solitary rasher of bacon was very overcooked & hard as shoe leather. The staff were never any where to be seen but could be heard laughing while talking continuously on phone to friends. When a complaint was made at reception the staff were disinterested and made NO ATTEMPT to apologise. An extreme disappointment for the price. Attention needed in this aspect. It spoilt the overall impression

The reception services were outstanding.

Arrived at destination at 1.00am. SAT NAV said : you have arrived --> couldn't see the hotel --> not even a small lighted sign. I phoned to reception who was very helpful and patient. Again not a single lighted sign for the car park. As the town center is a kind of one way system, I missed the entrance of the car park --> Had to make an additional round. Again I couldn't find --> The receptionnist came in the street to show me the way : I confirm it was not possible to "guess" where the entrance was. In a nut shell : arrived at 1.00am was in my bed at 1.45am

Centrally located hotel with secure onsite covered parking. Was expecting a classier hotel with a Best Western brand like we enjoyed at Poitiers on his trip so really expensive for formulaic room. However, room was comfortable and quiet.

Really nice lady at reception, giving us all the info we needed. Even informed us about a large group for breakfast next day and told us to come a bit earlier or later to avoid this. Really appreciated.

Shower of our room was broken but we got an upgraded room the next day. This shows that they care and they do their best to help you.

Parking exceptionally safe, staff friendly, receptionist able to speak English and allowed us in early. Location for town centre restaurants bars and shops excellent

The bathroom clear glass door and ridiculous polyester curtain system covering the door. Lighting was poor and switches didn't work

Perfect hotel location. Room very modern, kettle etc provided and bed very comfortable. Hot and cold breakfast with staff being attentive. Bonus having a small bar to buy drinks in the evening. Staff very happy to store my medication travel case in hotel fridge/freezer. Unfortunately, on check out, I forgot my medication. So on arrival at our next destination (also a ‘Best Western Hotel’) staff contacted the San Benedetto who arranged to post everything back to me in the UK, which arrived safely.

Nothing

it was clean and the hotel looks good and lovely. we appreciated the parking which was secure. the staff is great and welcoming. a special thank to Cyril who was very nice and helpful. we highly recommend this hotel.

all was good. we just need to let the staff know about the TV in our room, the sound didn’t work well. we should have told the staff while the check out but we totally forgot about it. for the rest all is great.

Friendly receptionist and helpful. Close to centre and restaurants. Easy parking outside hotel. I didn't use hotel's parking. Very quiet and ideal for a good night's sleep.

Glass door in ensuite with a curtain for privacy.

Checkin etc, In center of town, near very good restaurants, car parking

Room was a bit small compared to USA Best Westerns