Everything was fine. We are glad that the very early morning Calls to Prayers seem to have been silenced. In the past we have been subjected to multiple broadcasts, and long early morning loudspeaker rantings, apart from the Call, while at Mbale Resort. These were actually enough to stop us visiting; we think they could be directed straight to the homes of those who want to hear them. We have nothing against Islam, but a lot against being woken up at 5 am with this unwanted intrusion of noise.

nothing for us!

This was the third time I stayed at the Hotel and one of the unique features is the kindness of the staff at the reception desk and the great ambience throughout the hotel. I love the soft instrumental music played throughout. I had to stay an extra night due to a flight cancellation and they accommodated me and my Team with such professionalism. The hotel was perfect for me and my colleagues.

No complaints.

Very friendly staff. Rooms were very comfortable and spacious. Breakfast and food was delicious. Lot of fresh fruits and great selection. Room service was perfect. TV in the room is netflix enabled. the grounds and garden are great. They could do better with the area around the pool but all in all was good. Early check in. Late check out.

Hotel bar was closed. Pool bar was too far. Some of the items on the menu in the restaurant are not prepared the way they are described. E.g. the tilapia in cream sauce. a

I stay regularly. Lovely oasis in my missionary trips. High quality hotel in Uganda. Good rooms air-conditioning great breakfast al fresco. Sunbirds in the plants add to the pleasure. The location good away from busy town in beautiful gardens. Good beds and bathroom and tea coffee and kettle available in bedroom. Staff very friendly and helpful Splendid

Nothing really

Lovely greenery, good views, spacious rooms, ample parking, good food, all around good. Staff were very helpful and attentive especially the restaurant guys don’t feel shy to tip them as they do go the extra mile

The lack of a lift seemed to be an issue at times but it was a bonus as we got to work off all the extra calories we had consumed at the restaurant. Occasional power outages which were resolved quickly. Only issue was the aircon leaking almost everyday and had to call for the service guys to come up

Our booking details were captured accurately and we got what we booked. The Victoria wing is amazing, very child friendly. The breakfast is great, the rooms r very clean especially the suite. The front office desk staff are amazing offering exceptional client service. The hotel staff offered a surprise birthday treat for my husband which made made it more memorable😍Thank you MRH team, we will surely come again🙏🏽

We ordered a plater for dinner which wasn’t so tasty. The meats and fish had a flat taste…. bet it can be improved☺️ The breakfast is great but the dinner ( a lacarte ) was disappointing🤭

I love to stay at this beautiful hotel. Stayed before. WiFi good staff so helpful. Quiet secluded area . Breakfast excellent. Sit outside if you want. A little beautiful Ruppel's Robin Chat came and hopped at our table one morning. A joy. My colleague enjoys the sauna. Every facility available. So enjoyable.

Nothing really. The had power supply problems on day but soon sorted

The hotel was quiet and in a beautiful setting. The staff was very helpful and breakfast was delicious- I loved all of the fresh fruit and vegetables. The gym was very good.

The carpet in the rooms was a little worn and I always prefer hotels with hard floors.

This is the new resort with the world level services and rooms: garden, pool, spa, gym, a restaurant with live music. They always had hot water! Sauna in the SPA zone is smth incredible with the sense of local herb infusions pit into boiling water surrounded with the boulders.

Construction works were still ongoing when we came, with heavy vehicles, levelling the territory which we could see and hear from our room. Most of the visitors to this hotel area do not stay in it. So the very loud music from the crowded pool was heard since midday till 10 pm. Also we would prefer if there was an elevator for the people living at 3rd-4tg floors.

Great breakfast and location

Bathing water was a lit bit dirty on 13 and 14 October