the beach is very good, all the staff are very polite. I like the small lakes with fishes and lots of birds around.

Few options of natural juice available, mainly in the breakfast. Secondly, the choice of restaurant selection must be during the check in , not in the other day between 9:00 and 11:00 AM, mainly when the hotel is busy and need to wait in line (mainly because people are still check the menus). Finally, it is necessary to have more trees or some structures around the pools to create some shadow to minimize the sun effects before 4:00 PM.

The staff were very nice, specially the entertainers. The beautiful grounds and nature

Not many choices of desserts for people with milk/eggs allergies. Tapioca was dry and had no taste. No feijoada for the days I was there. If you would close the balcony door when outside and you were alone, you would be locked out.

The staff were wonderful, all them very polite and attentional.

About the meals. The flavor wasn’t so good, could be better.

Everything but seafood soup.

They have to take care on what kind of food they serve at the restaurant. I ate something that didn't make me feel well and I got sick. Fortunatelly, the staff was very helpful with me.

great staff! everyone polite and activities all the time for the entire family.

great place to rest and disconnect!

beach, pool and food.

none. property excelent.

Touros is beautiful. The hotel is very well taken care of and the service is excellent. All requests are taken care of right away. There is food galore, at any time of the day.

I wish there were more vegetarian options during meals. Even though there was salad options during every meal, it would be nice to have had other dishes without meat in it. Wifi signal needs to improve. It goes on and off frequently.

The children area is very nice. They have a restaurant that serves food for kids at different hour than the main restaurant, which was very nice. The kids activities were great and the people that work with the kids did a great job.

Good luck talking to the front desk. Some of the staff is very rude ( which I only encountered at the front desk) and they NEVER answer the phone. Lots of times we had to walk over to the lobby to ask simple things, because they would never answer the phone. Sometimes we tried calling for 30 minutes straight and no answer.

The beach is the strong point to choose this hotel. Quiet, clean, without beach vendors, etc.

The hotel is quite economical in small things. No fresh orange juice in the breakfast buffet (have to ask for it and one day, at 10am there wasn’t any orange left. There wasn’t any carton orange juice either), remember we are in Brazil! Onion had finished too at the tapioca station. Water in the bedroom wasn’t replaced unless asked. Toiletries are of low quality, no soap bar, cotton buds). Only one beach towel per person. Food was okay but there were some flies around the buffet. Few occasions of guests laughing and talking loudly in the corridor of rooms after 11:30pm. There was a balcony but no chairs to sit or rack to dry towels or swimwear. Staff is friendly though.

Breakfast poor no many choices the same everyday

Need improvement in all situation i pay high dollar for poor service poor food was disappointing I don’t want stay in resort on by Villa Gale