Employees were friendly and more than helpful. Reception told me I probably couldn't get a Grab taxi to the bus station in the early morning and booked me a cab. They're also very creative: Looks like every room has its own theme (mine was "Once upon a room") if that's your thing... I liked it, it adds a personal touch. Plus I liked the balcony, colored glass windows. All very tasteful. The rooms are also very well-appointed from a functional point of view. It's in a poured concrete building, probably a few decades old and very sturdy. They had a fridge, plenty of outlets, good wifi, everything you'd need for the shower, plus some extras like an umbrella hanging outside the door, a hair dryer, and interesting books on the shelf (for example, a Lonely Planet guide to Myanmar in Spanish on mine, which I enjoyed looking through.) Only thing I noticed: There was no kettle or iron in the room, which may have been for safety reasons (?), but I didn't need them while I was staying so I didn't ask. Note: Unlike almost every other SE Asian hotel I've stayed in, you don't use your key card to keep the power on in your room. So you have to turn everything off when you leave, and there's a note reminding you. That may be a pro for some people (e.g. if you want the fridge to stay on when you're out of the room). Personally I could take it or leave it.

Can't think of anything :) It was just about perfect.

Main highlight is the peaceful central garden, which gives the guesthouse a very secluded feeling. The staff were also super helpful and nice. The bed was comfortable and softer than usual mattresses in SE Asia. The overall quality of the rooms is high, and tastefully designed/decorated. AC was good. Lots of great suggestions for places to eat and things to do in the town and surrounds. The mostly continental style breakfast was simple but well appreciated.

The room could benefit from a bedside lamp. Unfortunately the yoga instructor no longer works here, so I was unable to attend any classes. Price is slightly higher than average for the area, but it's appropriate given the good quality.

I always stays at Picturebook guesthouse when I go to Mae Sot. I like their concept of social enterprise. The staffs are always nice and helpful. They allow you to check in before time if the room is available. The area is well-kept and green. Each room has its own themes. The hotel provides bikes that you can borrow for riding around city center.

This time I stayed the hotel was fully booked by a group of 20 young people. This makes the breakfast and common area are crowded. One night, they did party with music on pretty loud and smoking which is not considerable to other guests. This is the first time I experienced this at PBG for the past 10 years I went to stay. Staff apologise for a loud noise and stopped the party after 22.00.

They have an extremely friendly and welcoming staff. The location is also very good and quiet. I would certainly return. Very stylish and well decorated rooms. A big + is that it is also an charity / training centre.

Very comfy. Nice quiet setting. Big Robinsons store close by if you need it. They can arrange renting a motorbike. Young staff try very hard. Warm welcome.

TV not set up in room. Staff couldn't explain where to get the songthaew to visit the border (Songthaws leave from the junction of Chid-Lom and Buakhoon roads, cost 30B and take about 10 minutes plus waiting time. You are dropped off at the Friendship Bridge). More tables and chairs needed out the front in the social area. Told motorbike rental was 300B for a day but asked for 400B (I only paid 300B). I would stay again.

I was staying in one of the rooms on the second floor. I loved it. Minimal style, with polished concrete walls and floor. oak-colored wooden, and a touch of color from the blue, green, and yellow glass-paneled bathroom and balcony doors. The bed was so comfortable. Every morning, I'd make my morning coffee and this really sapcious balcony with a great, natural view over the resort.

i didn't have the breakfasts so I can't comment on that. But there was nothing I didn't like.

Breakfast is good with fewer options but overall is good. I like the place and it's quite good, with a great atmosphere. And the staff are good at service and lovely smile.

Overall is good but let me highlight some points. I didn't see a hairdryer in the room which is good to have item especially if I wash my hair during wintry weather.

Everything. Cleanliness, comfort, the picturesque decorations, the homely feeling, the simple breakfast, free hot water to drink available all day, great location, the surroundings with trees and plants and above all, it's managed by a group of young, energetic people.

Nothing. Would stay here again if I ever get the chance to visit again.

Fabulous accommodation. Friendly, helpful staff. Large rooms, pleasant outside garden area. Excellent value. Shane went that extra mile helping buy a bus ticket to Chiang Rai, and with motorcycle rental. 24 hour convenience supermarket very close. Tip if you pass the Lotus supermarket, and walk towards the traffic lights, turn left, there is a clutch of very good restaurants, one with music. Superb stay. Thank you.

Nothing

Here there is a multi-lingual staff who is very attentive and knowledgeable, even though he is not a local, nor a Thai. Other staff were also with high service-mind. A receptionist was also the technician. He fixes things fast without the need to wait for the Maintenance people.

Parking spaces are very narrow.