As was the last time, my stay was comfortable and peaceful, having been supported by the friendly and caring hotel staff. I am convinced this was resulted from unswerving communication between the management and the staff. I've also witnessed that the culture of hospitality and caring trickled down to the interns who were learning what hospital services were. I can strongly recommend this accommodation to anyone who wants to pay for what is worth paying.

There might be a scope of improvement in the area of breakfast for non-Indians who wish to have tasty coffee, fresh vegetable, yogurt, bacon and/or sausage. Otherwise, it was almost perfect.

In addition to comfort provided in the facility, all staff from receptionist, concierge, maintenance, to restaurant chef, are extremely helpful. Otherwise, I couldn't go to my destination, Kohima, under tight security situation and scarce means of transportation between two cities and couldn't enjoy Manipuri delight. It should be fair to state the names who supported me a lot, beyond calls of their duties, Mr. Atangba and Ms. Sanjita, thank you very much.

When a party with loud music is held at the 6th floor, the guests who stay at the 5th floor are to lose opportunities to sleep nice.

Excellent experience from checkin to checkout. Kind, thoughtful service from everyone at the hotel. Excellent checkin and checkout, smooth and fast. All staff, including reception, concierge, cleaning staff, restaurant and room service were professional, interested and welcoming. Lovely large rooms, exceptionally clean and well-serviced. Nice restaurant dining. Loved every minute of it, a wonderful hotel. Thank you.

The restaurant was very nice, and provided a wide variety of different dishes from local Manipuri classics to European cuisine and everything in between. The room was very clean and the daily laundry service was very very helpful.

The hotel is unable to call autorickshaws and can only provide guests with cars that are a bit more expensive.

The staff were amazing. So were the facilities and the food. The highest marks for my stay there. Welcoming, professional, respectful, helpful, and polite. Just awesome

No complaints, I look forward to staying there again and the swimming pool and workout room being available.

cleanliness,polite behavior of staff,round the clock availablity of staff.good food and good ventillation in rooms.proper lighting.

Bathrooms were not much comfortable..only tub for bath.Cloth hanging rods were limited.No almira for keeping luggage.breakfast less variety.Swimming pool not working.but overall experience was good

Such a lovely stay. I loved the location of the hotel. There are some nice cafes around the hotel. One of my favorites was the Yum Yum Tangkhul Cafe which specializes in the Naga delicacy. There are other cafes around the hotel worth visiting such as Lulu Cafe and Bubbles Cafe. Lots of local shopping around. Family super market is walking distance from the hotel. The rooms were very clean and room service was done every day properly. Hotel staff are so friendly and welcoming. The buffet breakfast was good too with a live omelette station and dosa station. The pool isn’t working during winter as it doesn’t have temperature control so keep that in mind. The hotel has a free billards table 🎱 the coffee shop is nice. And the food at the hotel is really nice too. This is truly one of the nicest places to live if you’re in Imphal looking to explore the city. Things to do while you’re there, you can head to Kangla for a nice walk or cycle while exploring the fort, LokTak lake is worth visiting. Try the local cuisine and if you’re open to exotic foods, you may be able to find one easily. Overall, Classic Grande is a great hotel and I have no doubt I’d be staying there again.

nothing

my stay was very pleasant and nice. I loved the front desk staff, they were very helpful. House keeping was excellent.

restaurant service and food quality can be improved.

I am a regular guest of Classic group . Everything was very nice staying in this Property . Right from Rooms , Food , facilities lobby , just everything beautiful . I was also arranged a cab at a very short notice which helped me reach airport on time . My special thanks to front office for this timely help Over all my stay was made memorable by Mr.Amarjit , Mr.Gopeshwar & Mr.Sachidanand . Thanks to each one of you I highly appreciate your top service levels during my stay .

As a part of Feedback on further improvement , I will like to highlight the following 1) During my stay I was able to use the pool . There I was surprised not to find any toilet though shower area was there 2) Secondly there was no manpower during my swimming which I feel can be a safety issue in case of any kind of accident occurs . So I strongly feel there should be a staff as a part of safety Protocol just in case if anything is needed & to prevent any kind of mishappening . .

The room was spacious and clean. The bed very comfortable and huge. The staff was amazing. We would stay there again.

The pool was under maintenance. Seems to be already since longer the case.