Very friendly staff; they called me to discuss my (late) arrival and kept waiting for me. Even offered help with the luggage Typical traditional German hotel, which is fine. But very nicely modernised room, with very comfortable bed and a good shower. Very quiet location next to a very nice park. Good private parking space.

Nothing about the hotel; The small Kuhrort has seen more glorious days and is still very quiet, or should I say boring, at the beginning of July. Seniors will like it, but after 21:00 there wasn’t any restaurant or even a proper café open on Monday. However one notices the substantial effort of the municipality to bring the place back to life in a more modern way. The surroundings, the parks and very clean air however were enjoyable for a good walking tour.

The restaurant closed early for food orders and at 21h00 we only had the option of ordering flamkoeke, but it seems to be a general thing in the entire town/ village that restaurant kitchens close early. In future it may be a good idea to tell guests by what time the food orders will stop so they can plan accordingly. I actually asked the afternoon at what time the kitchen closes and I was told that it closes late, but no specific time was given.

The room was spacious good bed. Bathroom was also big. Staff is so friendly and helpful. Maning sure was everything ok with us. The breakfast is great. The kitchen chef even come to us to ask of we would like to have some omelet or cooked eggs or pancake. There is lot of restaurant nearby.

Nothing. It was perfect!

De ligging was mooi maar in the middle of nowhere

We had a spacious room with corner balcony and park views. Staff were very friendly. Fold-out luggage stand. Ancient and tiny lift working for those in need. Fantastic breakfast buffet.

A kettle, mugs and some tea, coffee, milk in the room would be helpful for relaxation breaks in the room.

I was hesitating when booking as I have seen that the hotel has avarage rate of 7,9. I am nicely surprised that this is much better hotel. The room was pleasant and spacious, similarly the balcony. It's very clean and tidy. The bed was very comfortable, the bedclothes had pleasant touch. The hotel neighbours very nice park. And it's just a couple of minutes from the mineral water source and the thermes. The town is very calm, quite and picturesque.

I would suggest to offer also vegetables and fruits for breakfast.

Very friendly and helpful staff. Beautiful entrance lobby, and very quiet location, next to the parc, at the edge of this small village. We did acctually did not spend much time in the hotel, to be honest, we were out and about walking in the beautiful nature and relaxing in the spa. Room was clean and simple.

It seems, a new owner has made a fresh start and is on the way to overhaul the premises. Our room still had single glazing, but I am sure it will be done up soon.

BF was fantastic - very flexible and supported by very attentive personel. Dog was super happy with the garden and easy access to it. Restaurant was also very nice with good selection of wines.

Some confusions over my booking in their system that they could not find at the time of arrival. Otherwise nothing that I did not like!

Alte Mühle in Bad Bertrich is an excellent hotel that truly exceeded my expectations. The staff provided exceptional service throughout my stay, ensuring every need was met. The breakfast was a delicious spread of fresh and mouthwatering options.

The place was wonderful and had its own charme.

There wasn't a proper garbage basket, only a strange item for this kind of purpose in the main room and the water bottles weren't replaced daily.