267 reviews
From
$300Dorfbahnstraße 52, Serfaus, 6534, Austria
267 reviews
1/102
Skiing
Indoor swimming pool
Free wifi
Room service
Turkish/Steam Bath
Steam room
Sauna
Ski rental on site
Welcome to Hotel Universo, your cozy retreat nestled in the heart of Serfaus, Austria! Just a stone's throw (only 0.1mi) from the city center, this delightful 3-star apart hotel promises a blend of comfort and convenience. Perfect for the adventurous traveler or the laid-back vacationer, rooms start at an enticing price point of just €80 per night, ensuring a fantastic stay for every budget.
Explore a world of leisure right at your doorstep! Whether you're hitting the slopes for an exhilarating day of skiing or unwinding in the indoor swimming pool, Hotel Universo has something to keep everyone entertained. The wellness facilities, including a steam room, sauna, and free Turkish bath, are perfect for recharging after a day of excitement. Enjoy a refreshing drink from the bar or soak up some sun on the terrace, all while your furry friends are welcome to join, thanks to the pet-friendly policy (extra charges apply).
With over 267 glowing reviews, eager travelers have raved about the warm hospitality, conveniently located amenities, and well-equipped rooms. Each accommodation features a balcony with stunning views, ensuring you can take in the beauty of Serfaus right from your own window. And don’t forget about the additional perks like free Wi-Fi, room service, and a dedicated tour desk to help you plan your next adventure. At Hotel Universo, your perfect getaway awaits!
After a day bursting with outdoor activities or leisurely exploring the picturesque town, why not indulge in some well-deserved pampering? Hotel Universo's indoor swimming pool is a true gem, offering a rejuvenating escape just for adults. As you glide through the heated waters, take a moment to relax and appreciate the infinity design that creates the illusion of swimming into the peaceful mountains. It's the perfect spot to unwind and soak away the day's adventures while staying within the cozy confines of your hotel.
When hunger strikes, you’ll find delightful culinary options nearby, ready to tempt your taste buds. Sip on a delicious local wine at the bar or make the most of your afternoons by enjoying snacks and drinks on the sun-kissed terrace. Feeling peckish? The team at Hotel Universo is eager to make your stay as enjoyable as possible, so feel free to order room service and savor a tasty meal from the comfort of your own private space. Whether it's a hearty breakfast to fuel your day or a late-night snack after exploring Serfaus, the hotel's dedicated service has got you covered.
Lastly, let’s not forget the breathtaking views from the balconies of your room! Whether you're waking up to the fresh Alpine air or winding down with a sunset, it’s hard not to feel mesmerized by the stunning landscape that envelops you. With all these fantastic features and a welcoming atmosphere, Hotel Universo embodies everything you desire in a home away from home. Pack your bags and get ready to create unforgettable memories in Serfaus—it’s time for a getaway you won’t soon forget!
Closest airports
Innsbruck Airport
38miSt. Gallen-Altenrhein Airport
57.8miSkiing
Indoor swimming pool
Free wifi
Room service
Turkish/Steam Bath
Steam room
Sauna
Ski rental on site
Bar
Sun deck
Tour desk
Terrace
Non-smoking rooms
Balcony
Elevator
Show 4 photos
Apartment, Terrace
Kitchen
Kitchenette
Balcony
Microwave
+
More details
Show 2 photos
Room, Balcony
Balcony
Free wifi
Flat-screen TV
+
More details
Show 2 photos
Apartment, Balcony
Kitchenette
Balcony
Microwave
Flat-screen TV
+
More details
8.3
267 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Urs
9.1
June 2024
The hotel is located almost in the middle of the village, but due to the car speed limit on 20 km/h it is quite and not loud. Nearby a little supermarket. Nearby the subway station CENTRAL. Very nice bistro integrated within the hotel. Delicious breakfast. We got a free room upgrade - thank you very much!
Nothing - everything was fine.
Hetty
8.2
December 2023
Centrally located, near supermarket and metro. Nice atmosphere in the lobby and wine bar. Apartment could have used a bit more of that. Apartment nice size, good beds, spacious bathroom and kitchen. You don't hear noises or anything from other apartments.
The tableware was a bit limited: no tea mugs. An oven instead of a microwave would have been more useful. Great to have a dishwasher and Nespresso coffee machine. Apartment is not cleaned during the stay.
Lieke
8.2
January 2024
Great value for the price, 2 bathrooms, location in city center, very comfortable swimming pool/ sauna area. Across the street there is a nice bakery. Top for wintersport: rent a locker at the ski lifts, although the walk is not too long it can be quite strenuous with all wintersport gear.
Marco
10
August 2024
Wonderful position, comfortable e spacey apartment well equipped, great staff!
The parking garage is quite small and the use of the car not always super easy
Guido
10
February 2025
Location near ski
Rocio
10
April 2024
Incredibly kind and helpful staff, great location and vibe. We would love to come back!
De
10
July 2023
The staff's kindness and service
Graham
8.2
July 2023
Breakfast and Staff
Ekaterina
7.3
February 2024
Breakfast is good but for the family 0f 2 adults, 14 years daughter and son 9 years old - too expensive - as they do not eat much. So we preferred to have breakfast in our room. The supermarkets are close to the hotel, and there are everything that is necessary to prepare breakfast. Location is perfect you can take metro that is just 1-2 minutes from the hotel or walk 7-10 minutes. Friendly and helpful stuff! Beautiful reception! Incredible facilities of the spa area!!! But I would prefer "happy hours" or 1 hour when families can go together in sauna with kids. As kids under the 16 y o are not permitted. It is really warm in the hotel and if necessary you may ask to turn on the heaters in the room.
Pretty old bathroom and kitchen equipment (but not critical). It seems that the hotel rooms need some refresh to meet the price level. But I think that is after COVID problems as many small hotel suffered from it.
Mor
7.3
June 2022
Location is very good, beds are very comfortable, size of rooms is very good, the lady in the front desk was very friendly. Furniture are in a high quality
the furniture and the appliances are in a very good quality but it looks like it has been a long time since they were bought and you can really feel they require maintenance . Also, we stayed in the first floor and it was noisy late in the nights (due to the restaurant in the ground floor). You should also note that everything requires extra payment, like parking, breakfast and even the coffee capsules in the room.
Attractions
Area 47
17.3miAttractions
Area 47
17.3miAirports
Innsbruck Airport
38miSt. Gallen-Altenrhein Airport
57.8miLocation
Features
Age restrictions
Availability
Skiing
Indoor swimming pool
Free wifi
Room service
Turkish/Steam Bath
Steam room
Sauna
Ski rental on site
Bar
Sun deck
Tour desk
Terrace
Non-smoking rooms
Balcony
Elevator
Activities
Cycling
Hiking
Skiing
Bathroom
Hairdryer
Private Bathroom
Toilet
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Snack bar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
ATM on site
Invoice provided
Tour desk
General
Convenience store on site
Elevator
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
Outdoors
Balcony
Outdoor fireplace
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Ski
Ski rental on site
Spa
Indoor swimming pool
Locker rooms
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Visa,
Mastercard,
Maestro,
Cash only
This property accepts cash.
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