The view of the mountain. The peace that falls upon one when walking the property. The best 2as the hike to Rio Mayo & the guide sharing history, this was the best part of the hotel! That & the pool 💯❣️

It was my husband's birthday & I made the staff aware, long story short, I asked for a special dinner & really nothing was done. Looked like any ordinary dinner with a cake. I say this because other hotels decorate or at least put a Balloon & HBD sign up. This was my only downside.

The property is beautiful, with a lovely covered restaurant terrace for eating, working, and taking calls, and an incredible view overlooking the Alto Mayo river valley. They even have a private tract of conserved forest with a trail from the hotel down to the river. I was able to see dozens of species of birds from the hotel grounds and forest, as well as two species of monkeys—the critically endangered Rio Mayo Titi Monkey, in the forest, and Andean Saddle-backed Tamarins that paid a visit to the roofs and trees near the restaurant terrace. The rooms are very comfortable and the staff are all friendly and helpful. And the food they serve is delicious! My group stayed here several times (in between trips to other areas) over our 10 days in the region, and it always felt like a welcoming home base.

No complaints!

Garden-like setting, very peaceful. Breakfast was freshly prepared and served overlooking the gardens and lovely pool area.

I wish they would have told us that early in the morning they feed monkeys and birds at a blind - if I had know, I would have gotten up early to go. For the level of facilities, a little expensive.

All the services worked well, the view of the Mayo river was amazing and the visit to their own private conservation area ⭐️

The menu in the restaurant doesn’t have enough options

We loved the accommodations, staff, and amenities. The staff was so helpful to helping us book taxis and making sure we had an enjoyable stay. The entire place was spotless and well taken care of. It was a lovely stay

Nothing!

Beds super comfortable. They have there own piece of rainforest where you can take a tour. Very impressive. Excellent rich breakfast with everything you want. There’s really good and ”rico pan” in town. You should consider offering it for breakfast.

Everything

Exceptional location with a nice view over the river. Nice and spacious rooms, with a little patio to relax and enjoy. You can see that the staff takes good care of the property. Very nice staff going the extra mile for the customer, in organizing our transport from and to the airport in Tarapoto and in organizing out potential activities.

Everything very well. Only two minor comments: - The walls are rather thin, so you might hear your neighbor talking or watching TV - The restaurant could offer a bit more variety, as it becomes a bit repetitive after a few days

Breakfast was good, resturant also served fine meals. Beautiful grounds and view. Comfortable beds and nice rooms.

It's a little out of the way but that also contributes to the quiet atmosphere and gorgeous view.

The place was great! The location overlooking the valley was perfect. The hotel was nice and clean staff was friendly.

the room was a DISASTER!! You could hear EVERYTHING from adjacent rooms! EVERYTHING! The talking, the TV and the... you know! A neighbor woke up at 5 am and turned on his TV, and we could hear it all.... We had to bang on the wall to have him turn it off. The other neighbor snored like a truck and would NOT let us sleep. The room's windows faces the pathway, and if the curtain isn't closed correctly, they can see you changing and sleeping. Also, this makes the rolling suitcases loud, and the talking seems to be in the room when people walk by. The window is HUGE, so very NOT PRIVATE! Also, we need a buffet breakfast by now. Breakfast was good, but there were no options!