Staff, food and location was perfect, except the room.

I was offered a litte room and 2 single beds for 3 persons, instead what I booked in booking.com website. I booked 50 m2 and 2 full beds, but was offered 2 single beds and a little sofa.

We were traveling with my husband and our 1y.o baby. We had an amazing stay, staff was very very helpful, every question or request was met with a smile. There were many people who I would like to thank for making our stay amazing, one of them is the super kind lady at reception - Esmer. Overall everyone did their job amazingly. Place itself is very nice, clean. Room was big enough for us 3, we requested a baby crib which was brought to us right away, bathrooms are clean, bed is comfy, pool is big and has a spot for very small babies, toddlers and adults. Breakfast was great and service is fast. Location of the hotel itself is also good, there is a river right next to it and another restaurant within a walking distance.

Nothing comes to mind, amazing stay! Well done

Compare to the hotel in the city cenyer which are old and dusty this one is fresh.. well maintained.. we had a warm welcome with a plate of local fruits.. it was raining so i couldn't use the swimming pool but it looked nice Breakfast is very good and local

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ground floor accessible in small wheelchair

music temporarily at a sound level that you cannot hold a conversation at 1 m distance and also in the rooms it is not remarkably better - but if you like continuous disco-music at (ultra) high sound level it’s « the place to be » for you

A great place for a few days' relaxation. Very nice service, everyone is trying to help. Very good service at the reception. Our waiter Ali was very pleasant and helpful. The restaurant serves very good food. Very nice swimming pool. In the area, you can buy or drink probably the best tea in the world :)

Unfortunately, only a few people speak English. The music is very loud during the day. Someone should take care of the repertoire.

To be honest, I did not expect such kind of service and facilities. Specially, Asmar, Huseyn from Reception and the guy in the Terrace Restaurant (I do not remember the name) who helps us for exchange, and sent complimentary tea to our room and serves us during our stay. Riva Hill is highly recommended place for staying as well as enjoying with your trip.

Everything was perfect

Staff were amazing, breakfast was average.

Only the issue what we faced was that none of the staff speaks English. Apart from communications and location remaining all were fantastic.

Delicious breakfast. I liked and will advice to my friends and my work mates.Pool and Pool view so good for me. I liked to swim everyday in pool. Best Staff support us in every time.

No any bad feedbacks))

Friendly and enthusiastic staff. Spacious rooms that were Clean and tidy. Great view to nature and the river.

Beautiful hotel, very large pool, the pool includes 3 parts, for adults, kids and infants. The staff was amazing. Prices were good. I recommend this hotel.

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