Location, food, comfort (room was great!), friendly and helpful staff who went the extra mile all the time. Everything was perfect. The views are even better than the photos suggest, from public areas and our bedroom. Its only a 10 minute walk down to the old town (a bit longer coming back up the hill, but its good exercise!). Lovely that there are different areas withr varying ambience to enjoy: poolside, hammocks, comfortable seating. The food we had was really excellent both for breakfast and during the day. If however you fancy a change of scene, just up the road at junction with the “rota encantada” there is the centro gastronimico, which has a range of outlets. We recommend this more than restaurants in the historic centre where the one we tried was over priced and not so good, but we only visited this one so can’t generalise on quality. Also in the historic centre street dogs hassle you all the time and the staff do nothing. But lovely otherwise. But honestly if you eat at the hotel its not a bad option!

Nothing - only slightly puzzled at lack of mango at breakfast given we were there in mango season and fresh mangos were growing everywhere. Perhaps they felt we were all tired of mango!!

Our stay at this hotel in Piranhas was truly unforgettable. Perched on a small hill, it offers breathtaking views of the landscape, the river, the village, and the surrounding mountains. Every moment felt like a postcard come to life. What made our experience even more special was the incredible staff. After 10 days of traveling through Brazil, we had yet to encounter such warmth, kindness, and genuine hospitality. Everyone was exceptionally polite and welcoming. We especially enjoyed meeting Índio at breakfast—such a wonderful person! The rooms are beautiful, with large windows that frame stunning views of the mountains and river. Waking up to that scenery was simply magical. The hotel’s peaceful atmosphere, combined with its perfect location, made our stay truly special. A short walk takes you into town, where you can admire the colorful colonial architecture and soak in the charm of Piranhas. I highly recommend this hotel—it’s a place I’ll always remember and hope to return to one day!

The view of the river is breathtaking.

Nothing.

The only positive aspect worth noting is the hotel's location, which is indeed convenient and well situated within the town. Unfortunately, even this advantage is completely overshadowed by the lack of comfort, hygiene, and management responsiveness that made our stay extremely unpleasant.

My stay at Hotel Aconchego do Velho Chico was deeply disappointing due to a combination of serious structural, operational, and service failures. The layout of the hotel makes rest nearly impossible: all guest rooms are aligned along a single narrow corridor with constant foot traffic throughout the day and night. During my stay, there was no enforcement of the hotel’s own “quiet hours” policy after 10 PM. Children were playing soccer in the hallway at 11 PM, birthday celebrations were held right outside the rooms, and adults remained talking loudly late into the night. Booking.com explicitly states that parties are not allowed at this property, yet during my stay, a birthday party was happening, with everyone in the rooms appearing to know each other and participating in the celebration. At 7 AM, the noise starts again with hotel staff doing laundry in a washing area located next to the rooms. In short: there is no quiet time — ever. Cleanliness was also below standard. My room had ants and mosquitoes at night, and my father's room had food waste on the floor. Breakfast was particularly problematic: food trays were covered in flies, and hot items turned cold almost immediately after being served. I reported all of these issues to the staff after the first night. Although the employees were polite, they seemed poorly trained and clearly unmotivated. After considerable insistence, my complaint reached the owner, Ms. Luciana Alves de Oliveira — who offered no apology, no solution, and no gesture of goodwill, even though my family had booked three rooms for three nights. The hotel’s only positive aspect is its location, but that does not compensate for the lack of comfort, hygiene, and professional management. Unfortunately, this was an exhausting and frustrating experience. I strongly advise against staying here. If you’re looking for rest, cleanliness, and customer care, this is not the place.