Nice location, spacious property, ever smiling and eager to help staff. Nice view from the room.

Not really the fault of the resort, but I wanted to extend my stay by a night but was fully sold out due to the wedding season. The portion size of food was really good, but the taste could have been better.

I like you staff behavior specially Mr Naveen ( Manager) he is good person and well mannered. Thank to him for making our stay quite enjoyable and comfortable.

location is good

We checked in at 1 midnight and yet the staff was able to help us book the room.

Large and spacious

Location

Food has improved

Room services was very slow , when we asked about milk glass twice

Property is newly built.

Cleanliness of room are not upto mark. Bedsheets were not cleaned. Floor was not mopped on check in

This was my second stay there, mainly because there isn't a lot around that area, and it's a home away from home for me, its still needs some work but its a decent for long-term stay. I liked seeing Kajal and Rina from my first stay. It was nice seeing a friendly face who remembered me. I liked that my second room, which was my original request, was cleaner than the first one and had the balcony overlooking the pool. I liked the new addition of the mocktail bar and the snack shake. It was great pani puri and late night ice cream. I liked the pool, but it needs some work, tiles falling out, nice little over decorations like the angel wings. It was lovely sitting out on our balcony in the evening and being able to enjoy the music eveytjing lit up, Independence Day decorations too. Whoever, the dj had very good taste. Was nice out there by the pool. it just needs to be upgraded a bit. Still a nice relaxing atmosphere if you want a nice afternoon by the pool, good for family parties, and couples. The restaurant makes good food overall, and the restaurant and room service are good. Just would love to see some variety also. But the fresh scrambled eggs were so good and my go-to daily, as a forgiener whose stomach sometimes could only handle that. I like that the property is secure also and will lit, offering lots of choices, villas, and spa, all lovely amenities. I'd sincerely consider getting a villa next time. They offer their own swimming pools in each. I also like the pool side service. The afternoon tea was a nice feature on arrival as well. Also, the beds are comfortable for a long-term stay, the rooms are well laid out and after english channels.

I was sincerely disappointed to see that the place has basically gone downhill since the last time I had a long-term stay. I was there even with the new additions to the outside. Staff was overall friendly, unfortunately, and the language barrier cause some miscommunication and misunderstandings. If you're not with a local, I would not recommend it for that reason alone. The overall food was lacking in comparison to my last day, but it was still good. However, they made excellent scrambled eggs. Grateful that they had those offered daily as there was not much breakfast selection, and as somebody who stayed at the hotel for a long term, it was extremely disappointed that the selections were the same, basically daily. As somebody who's allergic to watermelon, that was one of the fruits they served daily but never offered anything else, including juices. They did, however, take my suggestion. And attempted to incorporate some. The cleanliness of the restaurant needs to be reviewed as I would not recommend drinking from the glass bottles on the tables. They are very clearly not cleaned as mildew sits around the neck of the glass jar. We brought this to the attention of the manager on duty, and still, it was not fixed, but we were offered bottled water after that. I will say that I'm grateful the staff in the kitchen learned how to make my daily espresso coffee as they did not offer, espresso, even though they had the machine, and is one of the reasons I specifically chose that hotel knowing that, I would be able to have that as I did last time. We were told on the 1st day that it was being repaired. And ten days later, it was not. On our last few nights there, we had several issues with the front desk not communicating our request for housekeeping. Unfortunately, our rooms were not cleaned after 6 hours of being out. The fresh towel is not replenished or stained, clogs in the shower, and unclean sheets with stains, stained over used towels.

The property is good and looks beautiful. The location is great connectivity to most places around.

The room could be dust free, and simple logic of changing dental kits on every room service is something the staff should be taught. We had issued with the flush in our toilet but nobody really took care of it after 2-3 complaints. Plus the Reception & Kitchen was not updated about our breakfast included deal and we had to break our heads by showing proofs from booking.com and then coordinating between both the teams!

Big rooms. Hard working staff. The chef tried to accomodate specific requests.

Breakfast was basic. Nothing imaginative for the kind of property they are and the price they are charging. They seemed understaffed and hence service was tardy. One of the bathrooms we stayed constantly smelled bad. The common toilet near the reception was leaking and yet unattended. There was no constant hot water shower as they have instant geysers.