I liked the customer oriented attitude of the entire staff. Young and dynamic team which really impressed me of how nice and supportive they can be. During the weekend, took place also a private event, but we haven't felt missing anything because of that, I believe the owner could give some bonuses to his team, :-), they really worked hard to keep everything under control, both us and the event. And for the owner, it is really visible how much work he hid to build this place. It is a place where I recommend to stay when in Viseu: spacious rooms, good food, nice pools, friendly staff.

Nothing to say.

Food in the restaurant was great. 10/10, coffee as well. Staff is kind, nice and helpful, the wellness part was super and clean, room was also pretty clean.

The hotel was noisy sometimes. Off season maintenance i guess. Our room was too warm and couldn't change it, had to leave the window open for the whole night and we woke up every day in the morning by the animal noises from outside

Clean and the staff are very polite. The food was good as well at the hotel's restaurant. Breakfast was wonderful, lots of choises.

The only minus would be that the children's playground is under a tree whose fruits were falling straight on it and were making a mess.

- The spa is the best asset of this hotel (bathrobes and flip flops are offered). They have a lot of facilities (sauna, hammam, jacuzzi, swimming pool...) - The breakfast is OK / the restaurant too.

- The staff is not always welcoming (especially at the reception). - The decoration of the room is a bit outdated and needs a refreshment.

All. Very friendly staff, exemplary cleanliness in the rooms, the hotel's location, the facilities, the food was good and served quickly. A beautiful experience that I want to repeat someday.

Nothing to mention.

The staff is excellent in reception , terrace and restaurant ,specially Cosmina a bit disappointed with housekeeping staff attitude.

The way that housekeeping team informed us they where very busy and if we don’t want service at 15:00 than they will finish their shift.

It was fantastic! Staff recommended local attractions, and were very friendly. Food was good in the restaurant and the spa area was very quiet (at one point we had it to ourselves!). Even though checkout is stared at ten they allowed us to stay an hour longer as we had a later flight with no extra charge. Thank you!!

Only issue we had is the sauna wasn’t very hot, but not sure if they turn it off as a winding down procedure

Everything, the location, cleaning, food, spa, staff were amazing. On top of that the staff is also very communicative via phone or whatsapp and always ready to help or solve your requests. Well done and keep it like this!!

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The rooms were nice. good breakfast. the staff very helpfull. even though the swimming pool opens at 12 they opened it for me at 10. very good jacuzzis.

the only thing that botherd me was that the room that was on firs floor was facing the parking lot. in a beautiful place like maramuresh it is such a shame. may be the rooms on the other side have better view

We loved the scenery of the pool and spa, great hospitality, nice breakfast and the overall experience was super positive. we enjoyed this place very much.

We did not like the sound of the outer building cooling system.