In general all good… staff friendly and lovely breakfast. Also free parking.

Bed and pillow were uncomfortable for my liking. Room air conditioning didn’t seem to blow cold air out which made it a little stuffy.

The staff was amazing and so friendly. The location to the beach was very nice. The rooms and breakfast were better than we anticipated

Not their fault, but pool wasn’t filled yet.

Clean, great staff, easy access and staff at the beach, nice breakfast, great coffee. Best hotel in Vasto for sure.

No help with the luggage is available but no big deal

Good Breakfast range. Dinner was good.

only disappointment was having to request FRESH Milk for our cappuccino each day as they use UHT Milk

All was perfect and exceptional! Unfortunately the good restaurant was closed due to low season, but that's life! Do not trust poor reviews of this hotel, it's a very nice one, believe a 48hotel-per-year-traveller like me

The pool, close to the beach

Transportation by bus to Vasto city was a little limited

Was very clean.

No tea and coffee making facilities.

Nice hotel with friendly and supporting staff.

Bright, big rooms, comfortable beds all with a vey nice view, possibly room higher than 3rd floor. Breakfast sweet-part is absolutely great with home-made cakes and fresh-squeezed orange juice, however hotel staff really needs to put more attention on the international-breakfast side, in particular on ham, cheese and eggs. The told me they also do on-demand dishes but I was in rush and I haven't time for it. Personnel kindness is always appreciated.

Excelsior really needs to get rid of plastic from rooms, as they still provide plenty of mini-soap plastic kits. A wider fixed dispenser would be much better for guest and environment too. I wonder if property ever considered to install gym facilities as they would be great for a 4 stars hotel. Parking is bit packed ending often to use the nearby street as parking lot, which despite being calm is a bit odd and unclear to guests.

our room was clean

run down and terrible location. the rooms were nothing like photos. bathroom faucets wobbly and drip . rugs in hallways stained. very noisy at night- we were on top floor but at 3 am sounded like a dance party on the roof for hours,still not sure why?? AC did not work and room was extremely hot and uncomfortable staff the following morning very nice