The entrance to the hotel is beautiful and classy. Staff were friendly and accommodating and even though they spoke little English, they were able to use Google translate to communicate effectively. There were lots of options for breakfast at the buffet. The view of the beach from our room was amazing! So beautiful! It was only a short walk from a Coco's restaurant which is a western style restaurant. The food there was delicious and great for my fussy Aussie kids.

The hotel is quite old and there are some parts that need updating/ maintenance (e.g. outer walls & pool); however rooms are very clean. We were not able to get into the restaurant at night for dinner. You must need to reserve this in advance. You also need to select your time for breakfast when checking in. You are limited to this time (an hour window) for eating breakfast and then are asked to leave.

The staff speak very little English but applaud them for trying and assisting us. The first room they gave was very tired and old, and we requested a change of room and they happily obliged. We were happy with the services provided by Mr Shoji and Ms Toko. The waitresses are also friendly and accommodating. The location is great to visit Kamogawa Ocean Park.

It would be nice if the room and bathroom had more clothes hangers. The humidifier was not working. Had informed the front desk but nothing was done.

My stay at Kamogawa Hotel was a much-needed escape from the bustling city. A mere 2-hour bus ride from Tokyo Station, the location strikes a perfect balance - close enough for convenience yet distant enough to evoke a true vacation vibe. The hotel's atmosphere is a sanctuary for relaxation, making it an ideal spot for a staycation. The overall ambiance exudes tranquility, providing a serene break from the city rush. The dining experience was a highlight; the dinner and breakfast buffets boasted a delightful array of dishes. The quality of the food surpassed expectations, offering a variety of delectable options. The onsen, an expansive haven, was a true gem. Multiple pools with different mineral compositions catered to various preferences. Additionally, the private onsen overlooking the Pacific Ocean added an extra touch of luxury to the experience. The staff embodied the epitome of Japanese hospitality - consistently pleasant and exceedingly helpful. The convenience of the shuttle service to the train station was a definite plus, making travel arrangements incredibly easy. Overall, Kamogawa Hotel offers a haven of relaxation, excellent service, and a culinary experience worth savoring, making it a top choice for a serene getaway not too far from the city.

While the rooms were spacious and tidy, they did carry a slightly dated feel. However, this was hardly a deterrent given the other exceptional amenities.

Kamogawa Grand Hotel has it all and the most amazing staff I have ever encountered. The breakfast buffet and dinner buffet were excellent with a wide variety of dishes that were all delicious and refilled and maintained to perfection. The new dinner restaurant was ten fold above my expectations. My waiter was attentive and the food and saki were first rate. Naito-san the front manager is to be commended for his attention and help for this foreigner and helping with smoothing translation wrinkles. Excellent surfing right out the front. Beautiful outdoor pools and peaceful gardens. Visit Marumo and get one of the best messages ever. Hot oil after the onsen was my preferred and now i know what luxury is. The private onsens (3), two are ocean view and 1 is private with zen garden with well placed Yūgen ( 幽玄 ). I have tattoo's so the main bath was off limits. SeaWorld Kamogawa is right up the street within walking distance! Or Go rent a board at Grace Surf and meet some great surfers. I hope to stay here again in the near future. 6 stars our of 5

Kamogawa Grand Hotel has it all and the most amazing staff I have ever encountered. The breakfast buffet and dinner buffet were excellent with a wide variety of dishes that were all delicious and refilled and maintained to perfection. The new dinner restaurant was ten fold above my expectations. My waiter was attentive and the food and saki were first rate. Naito-san the front manager is to be commended for his attention and help for this foreigner and helping with smoothing translation wrinkles. Excellent surfing right out the front. Beautiful outdoor pools and peaceful gardens. Visit Marumo and get one of the best messages ever. Hot oil after the onsen was my preferred and now i know what luxury is. The private onsens (3), two are ocean view and 1 is private with zen garden with well placed Yūgen ( 幽玄 ). I have tattoo's so the main bath was off limits. SeaWorld Kamogawa is right up the street within walking distance! Or Go rent a board at Grace Surf and meet some great surfers. I hope to stay here again in the near future. 6 stars our of 5

Kamogawa Grand Hotel has it all and the most amazing staff I have ever encountered. The breakfast buffet and dinner buffet were excellent with a wide variety of dishes that were all delicious and refilled and maintained to perfection. The new dinner restaurant was ten fold above my expectations. My waiter was attentive and the food and saki were first rate. Naito-san the front manager is to be commended for his attention and help for this foreigner and helping with smoothing translation wrinkles. Excellent surfing right out the front. Beautiful outdoor pools and peaceful gardens. Visit Marumo and get one of the best messages ever. Hot oil after the onsen was my preferred and now i know what luxury is. The private onsens (3), two are ocean view and 1 is private with zen garden with well placed Yūgen ( 幽玄 ). I have tattoo's so the main bath was off limits. SeaWorld Kamogawa is right up the street within walking distance! Or Go rent a board at Grace Surf and meet some great surfers. I hope to stay here again in the near future. 6 stars our of 5

The staff were outstanding

The pool wasn’t open when climate change is making June a very summer hot month

staff and facilities are wonderful. on-site onsen bath is amazing

rooms are on the older side and quite run down. also smells a little musty

Excellent service. All staff were outstanding, extremly friendly. Food was amazing, room was clean.

The extra cost for ocean view was amazing. The hotel was clean and well kept. Staff members were kind. There were some restaurants not too far away from the hotel.

The pool wasn’t open although we went on June 30. It was very hot and we were upset that the pool was closed. (We were not notified of the closure either during the booking and even after entering the hotel. We only found out after entering the pool.