We came here several times around lunar new year. The quality in general kept the same level but also not improve.

During our last time we remarked to wipe dust also below the bed - this is still not improved - we also saw in the lobby (entrance tight ) totally dirty carpet - this is not representative and gives a wrong impression

Everything is good. Welcome drink is nice. Staff are so friendly, can speak English and Chinese too. Assist my kids to the room while im away. Even help elderly who only can speak Chinese to check in hotel smoothly. Swimming pool staffs are so friendly and take really good care of everyone who enter. Buffet breakfast really nice, a lot of varieties.

Nothing

The breakfast is comfortable and good enough. However the arrangement of tools/ spoon/fork... should be arranged in more convenience for the client. The knives which is useful for foreigner are not available in breakfast.

The arrangement of the spoon/fork/knife in the breakfast

Decent breakfast, comfortable room and nice view.

Cannot open the window because the hotel locks it. Too bad as there is no fresh air in the room. Very inconsistent in pricing. I booked with the hotel reception one day before and she said price was A, confirmation via Zalo. Then few hours later, she updated the price via Zalo - Price B (800k more expensive). No explanation for why there was a change in price. Very disrespect to your customers. In the end I have to book via Booking.

Visited 4 times now as it's a great retreat from Saigon. Cooler, quieter and less polluted. As soon as we arrive my partner and I just feel so much more relaxed. Nothing is too much trouble for the friendly and attentive staff. Everything is immaculately kept. High standards are consistently maintained.

It deserves to be busier...

As a regular visitor to Vinpearl Tay Ninh before the Melia merger, I was pleased to see that the high standards have been maintained. There is nothing close to this quality in Tay Ninh, yet the price is reasonable.

I think the breakfast price should be lower, food in the area nearby is far better value. I think the cafe in the main reception could be way better. If they had quality smoothies like the cafe of the Sunrise Hotel, I would be likely to get one every day.

The room size is fantastic

Can’t eat the food from the in house dining option Only disappointment The food I tried on 4 different selections was ineatable I wanted to get whoever cooked it, to eat the meal in front of me

The costume service was excellent! The location is convenient. I would recommend this hotel for a family visit.

On the first night, the water was yellow, but they promptly sent someone to fix it, and it improved the next day

What a great place to be here. Very close to restaurants, dining or tourism. Staff are very friendly and helpful. I'll be back soon.

Due to the large number of guests, it is difficult to negotiate an earlier than expected check-in or late check-out despite agreeing to pay an additional fee.

The hotel is very comfortableThe decoration is not to my taste but that is a very personal opinion., the staff is very helpful and always smiling. The swimming pool is very large and has a good temperature. Breakfast is plentiful with a good coffee machine

The decoration is not to my taste but that is a very personal opinion.