Very clean , comfortable rooms with strong AC. Everyday delicious meals & fruits. Guest service manager ZORON was fantastic. Definitely will be back

WiFi signal is weak or lost time to time. Mosquitoes bite me several times around pool are & by the beach. There are so many dogs approaching customers during meal times which bothered me. Also resort is far away from city centers so you must request taxi wherever you want to go

We really enjoy talking with the staff and their kindness! the entertainment and the food was nice

I did not like feeling like an strange on my own country as the hotel was full of Russians tourist that were somehow rude with the staff and did not appreciate all the efforts they put in every day. Is a pity not seeing more Venezuelans enjoying their beautiful country.

Great hotel, nice staff, huge cool square pool and the beach just down the steps with all inclusive bar service for cocktails. Amazing!

Quite a few rude Russian tourists who treated the Venezuela staff not so well. But that is not the hotel's fault.

Enigmatic hotel with great facilities. The staff are really kind, helpful and friendly. I would definitely go back.

Lovely property, very clean ! Has everything you need

As l said before it was a beautiful hotel, it actually reminded me of The Overlook in the movie The Shining. The staff were lovely and the food was magnificent.

It's a beautiful hotel but l kept thinking l was in Moscow.

The location was very good and nice calm and quiet and relaxing they made very nice shows in the night it was good

They need to fix the coffee machine and the food can be better and more choice and they need to put locks on the door from inside and it would be nice if there were a safe in the room and more towels etc

The hotel’s staff makes the stay very pleasant

The pool was dirty and I also noticed the lack of chlorine

clean and staff were very friendly

food was two stars quality

the beach is clean, the staff is very friendly

the hotel looks like it hasn’t been painted since 20 years ago, the rooms smell like mold, everything looks old, the beds are not comfortable, the air conditioner doesn’t run properly, the food quality is not the best, price is good, but I would have been willing to pay even more for the quality I received 10 or 15 years ago when I used to frequent this hotel a lot