I was nice time Witek bartender is the best

Clean rooms, excellent breakfast, really enjoyed Swimming pools and sauna. Did not know about spa.

Reception even when not busy will not give any advise on hotel facilities you have to do it on your own .That's management issue.

a lot facilities, not overcrowded, great breakfast, amazing bartender at The Highlander :)

nothing

Great stay. I like Poland and Polish people, they are welcoming. Hotel staff attitude was great to us as foreigners. Clean and cozy room. Swimming pool and sauna are great, clean, personnel checking water every few minutes. Great view from the room, plenty of activities for children, however still quiet area to enjoy. The best was the food, breakfast and food in the Scottish restaurant, amazing, super tasty and big portions, I guess the chef is from a 5 stars hotel.

Is not that I didn’t like it, but could’ve been better if the minibar would work and cool down the products inside, that’s all.

Very reach and delicious breakfast

The pool and spa area was excellent, we enjoyed it as a family with small kids. I enjoyed the atmosphere of the old hotel still trying to keep up the standards

Even though the general spaces and hallways have a nice atmosphere and some are new or renewed, and while our room had a refurbished bathroom and some other elements, the impression didn't keep high due to the very old feeling of the worn out rug, the old bed (even with likely new mattress) but most importantly the sofa bed that was meant to sleep our kids was totally worn and old and I didn't feel good about having to let the kids rest there. I'm aware there are some new rooms in the hotel that have new rugs and all furniture but as I haven't figured if I can clarify during the booking which kind of room we'd be getting and whether some essential elements in the room will be old and worn or new and fresh, this would turn me away from booking this place again

Very good breakfast with vast selection of food. SPA! Bowling was great. Foosball, pool, tennis table were a nice surprise. It may be a good place if you want to go skiing with children. Definitely not a good spot for a romantic gateway.

Hard to find a parking spot. Double beds are pretty narrow. Constant noise in the corridors (a lot of children in the hotel). Crowded swimming pools (again, a lot of children...). I think something may be wrong with ventilation, there was bad smell in the corridors most of the time. The slowest and most crowded elevator ever! The whole hotel with its decoration feels pretty outdated. Value for money factor is low compared to other hotels in the proximity of 50 km.

Beautiful views from hotel. Bar staff we brilliant and very knowledgeable and helpful

Over rated and definitely over priced! This should not be 4 star!! More of 3 Star at best. Rooms are very tired and in need of updating. We had to pay another £20 to have a room with air conditioning as hotel only has 8 rooms with AC according to the receptionist.