Clean and comfort, location.

A disco on the top floor. It was not very noisy, but I heared sounds through windows and walls.

Everything was perfect, polite stuff and super clean room.. thank you

friendliness of staff, cleanliness

Satellite/cable TV did not work

The decor and restaurant are exceptional. The room was very clean and modern.

The view was another building. Some staff need to be taught that they need to smile at guests and speak to them. Not lounge around in a restaurant and look a guy. Also never a good idea to have a restaurant above hotel rooms especially if it's a party and the party does not stop till 1am.

The staff was very friendly and kind. The room for the most part was a lovely room.

The electric heating unit did not work. So, it was very cold where my children were sleeping. I reported it and they said that they would have a technician come but no one ever came. In addition, they were very restrictive on the provision of toilet paper. I have a family of 6 and after half a day the one roll that was provided was gone. I had to go and ask for more which they kept under lock and key. Also, there was the previous renters food still left in the cabinetry and in the mini fridge. I had to bring that to the front desk and the girl seemed super worried. Also, this was the top of the line room in their hotel and in their photos they have things like a bottle of wine with wine glasses (as if complimentary) and communicate about a minibar in their description. Neither of these things existed. When I asked they said "oh we aren't doing that now". Also, half the items on their restaurant menu were not available. I do not typically complain but I think this could be some helpful constructive criticism. You should advertise correctly and truthfully.

The restaurant is above the room and it was noisy. The sheet was not clean, even though it was washed

Nothing to write about

There are 36 steps to reception and another 15 to the room. No elevator no help no basic english. The bathroom was stinking like surrage. At 10:15 PM somebody came to fix the TV no parking as promised and more.

Room was comfortable but...

On the last floor they have a restaurant , I asked them to turn off the music at 10:30pm. They refused and told me that music will be till 12pm. At 12:10am I asked them again to turn off the music. They only turn off them music at 1:00am morning. Music was so loud that I was not able to watch movie in headphones . I do not recommended to stay in that hotel!

The room is quit big, clean and welldesigned

The airconditioner and refrigirator were not switched when we checked in. In August Zugdidi is very hot, so if the hotel cares about its guests, it is first thing to do. But even after switching the airconditioner did not work properly, so it was terrible hot night. The refrigirator did not work at all. In addition, there was very unpleasent smell from the toilet. There were towels and robes only for three guests, although it was booked for the family of four persons. It was very disapointing experiance of staying in this hotel.