The pool and the rooms were a good layout. I liked the window seat. Glass bottled water that was refilled was excellent. Pillows and bed were comfy. You can purchase take away alcohol from the alcohol shop between 12-8pm Great little food court outside eateries close by called Maple 99 country. Best cheesecake I have had and real coffee.

Would prefer nothing in the mini bar. The restaurant didn't have any vegan options, no alternative milks. Restaurant was really pricey. Coffee, tea and juice at restaurant terrible very watery. Eat at outside food court Maple 99. A little walk down the road. Nothing open early for breakfast, but the punjab thali from first eatery was delicious.

My wife stayed for 3 nights Nice room Bathroom was clean Breakfast was very good and service was good in restaurant Check in check out was quick.

There was a smell in the room the room was a non-smoking room The room service was very slow after 30 minutes they sent the water bottle.

After 3 accor hotels last year, paris, interlaken and zurich, This was almost a familiar soothing affair...

Very thick duvets, had to turn ac to 21 degrees... Lots of electricity wastage, Group can provide thinner ac duvets, save on electricity as well

Pool, Gym,Yoga Terrace, Breakfast

Some staff in Breakfast area need training on how to respond to customers in courteous and helpful manner, and they barely pay attention to customer dining there..have to sort of call them to attend

All the staff was very polite and helpful. Manager-Mr. Sayantan, Restaurant staff, catering staff and yes the maintenance staff, every one was very good.

What you can improve is a bit of food taste. I am not saying that the food was bad but yes by addition some more chefs with different other speciality will help a lot. Also, the staff at the entrance was looking bit confused because in morning my car came to pick me up bt the staff there asked him to go somewhere, I don’t what happened, and n new car came in the gate for some other guests and when I told them that this was for me then these people woke up and said sir this was for you. If some car is to the hotel gate then obviously that would be for a guest. So this was bit awkward.

The Staff is really good & cleaned the room on regular basis Used to keep the towel, toiletries & water bottles on daily basis without a miss

No Mercy shown by the hotel/booking.com and had to pay extra charges for the stay additional person in the room. However, it was a doubled bed that I booked. I wanted to cancel the booking the day i booked it. This hotel's policies are not good. Breakfast : you have a lot of options in breakfast but the quality not good. For e.g Fruits, Juices Double bed: too small for 2 persons Staff the reception not courteous, helpful. The didn't bother to ask for luggage transfer to our rooms and we carried it ourself. Not at all worth the price.

Breakfast spread was good. Food was delicious. It was customised as and whn required. Staff is excellent. Need t mention on the food counters- Bandana and Joy exceptionally good. Main door security - Paras excellent

the location was very far from the city ad from such essntials such a s a phramarcy for medical emergencies

the fact that taxes are not ncluded on the advertised prices. this makes it seem like the hotel gives value fo rmoney yet it is expensive to stay there. would appreciate it if the hotel advertises actual prices so that customers know what they are getting into.

Location

Staff should be better trained to take care of full hotel guests - some lose track what they are serving. Good food but told to make less or 0 spicy still food comes up hot

A fantastic hotel. Brilliantly located, not far from airport and in a quite yet convenient location. In particular, restaurant staff Mohit and reception staff Priyanshi were attentive, polite and helpful. Thank you!

Nothing bad to say!