Just came back from Europe, I really like the breakfast at the hotel, there are many choices. We will choose the hotel again.

Kids’ play area need to be paid separately. But not overpriced.

Very convenient to Hengqin Port, Chime Long, Hengqin Tennis center. Spacious rooms with separate toilet. Nice open views, the pools (indoor & outdoor) were terrific. There was a very friendly & excellent english speaking staff Janice Yang at the 5F Fitness & Spa reception. Do seek her out if having any language issues and do visit the 5f facilities. The Gym looked excellent and there was a yoga room for classes. There is a free shuttle bus to/from Hengqin Port, Chime Long & Gongbei port but I didn't know until after my first night stay so used taxis until the last day to get to Hengqin Port. Check with the hotel for the schedule. We ate at the Market Cafe which had buffett & A La Carte, we ordered asian & western food from the menu which was very tasty & authentic. The Chinese restaurant on 2F is also very good, they have an all you can eat Dim Sum for 158 RMB. The hotel eateries were better than the Mall options. The Mall only has a few shops/restaurants open. There is a bus to Hong Kong at 6:15pm from the Novotown Mall.

Suggest the outdoor pool can open earlier than 10am as the indoor pool opens 7:30am. The shower was huge & I could use the rain shower & normal heads at the same time! However, the drainage was slow to release the water as it has small holes so watch in case the water doesn't drain fast enough, ottherwise it may spill out to the bathroom floor.

The room is spacious, the facilities in the room is very convenient to operate. The staff in the hotel are all very helpful.

We booked the room for three people. Unfortunately all the room amenities are for two only. It should be enrich the communication between booking and housekeeping. Of course I can make the request, if all settled before the customer’s request, it shows the caring is much better.

Impeccable service with a sumptuous buffet breakfast service. Staff members were courteous and quick to respond to our requests. Free shuttle service to Hengqin and Gongbei ports. In addition, there is an indoor swimming pool for both adults and kids. The kids' club is a bit on the small side but the staff was welcoming.

Nothing much happening in the neighborhood except for a smallish shopping mall and some empty office buildings.

The view of the room is nice, the room is spacious and clean. Also the gym room is very nice, with a room that can do yoga and stretching. Really enjoyed the time staying in the hotel.

nothing much near the hotel, only got few shops and a shopping mall (but really nothing much inside). Have to call taxi to go out everytime, but still it is a really nice place to stay in hengqin

It was a pleasant stay, and many thanks for Ms. Aurora lin at the reception check in counter and for her kindness and attention; staff are kind , room is very nice with a beautiful view, very comfortable and suitable for relaxation; breakfast is excellent.

I really enjoyed my stay at this hotel. It was exceptional. Very good value for money. Attention to detail was exceptional. Rooms were stunning. I particularly liked the landing decoration. The bar and the restaurant were amazing. Excellent breakfast.

Nothing.

Breakfast was excellent with a lot to choose from. Being in a big group the staff organized a room for us.

A quicker coffee machine or a few more machines to avoid waiting in line to get a coffee.

Super value for money, the staff was professional, conveniently located above the mall.

The mall is located in an area that's still developing, there are nothing nearby except for the mall. Taxi to the older part of Zhuhai is the way to go.

Hotel felt fairly new, so the rooms were clean and fresh.

if you don’t have WeChat Pay, or any mobile payment apps , getting a taxi can be a problem. For foreigners that are not familiar with the transaction culture of the city, I feel the hotel should have a taxi calling service (taxis that accept cash)