The Gym/ games room spa and pool were amazing and so clean. The hotel in general was really well maintained and everything looked brand new. The Bed was extremely comfortable and larger than a standard Uk double. The Breakfast had a lot of variety and was very nice in a relaxing atmosphere. The staff where very friendly. The location was really good and within walking distance of the lake.

The room view was terrible of a roof rather than than as advertised. We did not complain on the visit as the hotel was fully booked and we could see that the chances of get another room with a balcony was slim. The room with a garden view was more like a carpark and a roof. Initially, we thought we had been moved to a larger room as it was two separate bedrooms but then realised after a few days that this was standard. Having said this, I am not sure whether this is the description that the hotel provided or Booking.com.

the place by the lake is beautiful. bathroom large and clean. Possibility to stay overnight with a dog thanks to a huge pleat.

I know it's a German-speaking country, but when it says that the service is in English... Unfortunately, I found German-speaking service. The included breakfast was super tasty. waiting for a table to become available is no longer necessary (10 minutes of waiting). with this standard of the hotel, I think there should be more places to dine. There were some insects flying in the room and it was cold.

the spa, sauna, wellness, the pool, the bar, the bed and the delicious breakfast

no mini fridge and no air conditioning in the room; some hotel staffs were not so friendly! on our last night, my boyfriend wanted to get some drinks at the bar and the lady at the reception didn’t want to help him; she even said that there were no drinks anymore.. instead of being happy to serve their guests, she just felt like nope, not tonight.

The hotel is located on a hill overlooking Biggesee, the views can't be better. It's isolated so tranquility is guaranteed. Breakfast was varied and abundant, some outdoor seating is also available to enjoy the morning sun. The pool area is great to spend the time reading while sunbathing. They organize events that include barbecue, sadly we didn't know in advance and it was fully booked during our stay.

The room had a light humidity smell, we think it could have been caused by the high temperatures and rains of the previous days.

We enjoyed our experience - top mentiones would be : Great pool Wide choice of saunas Very tasty and fulfilling breakfast Extremely comfortable bed Warm and welcoming staff members

During our stay the one and only thing we disliked was the smell in our room and most likely in all of the rooms it's the same. As cleaning company uses one of those cleaning supplies which reminds a smell of mold. But no mold was found in the room.

Overall, our stay was pleasant. Although we were travelling for business purpose, it is also a nice location for leisure. The Hotel is near Bigge lake, surrounded by greenery, a good location for water sports, hiking, running, etc. Rooms were clean, personnel ok, breakfast standard.

I felt the price was a bit overvalued. Temperature inside the room was rather chilly on the first night, there is no minibar and no slippers.

The wellness facilities are great. Beaware about Sauna timings(16-21).

The location, the staff, dog friendly hotel, for us : perfect 👍

Friendly staff Clean room Dinner was good

Wonderful place in a great location. We were especially lucky with some beautiful snow.