I've been there only one night and the hotel is actually very nice. The interior have been completely renovated so do not look only at the outside. The room was big and confortable and the staff was nice

The breakfast could be better, it was ok anyway. The room key actually still report another hotel name that i found strange

Friendliness of staff who make you feel special. Clean & very comfortable. Restaurant fabulous, some of the best food I've had in Italy. Extensive wine list & great selection of superb desserts

No kettle or mini fridge in room, but they did supply hot water

the familia and staff were just very lovely and kind perfect stop off on way to see Bruce Springsteen in Ferrara after nightmare journey on coast road Really fantastic traditional food and impeccable service Grazie Tant I a tutti xxxx

Prople and comfortable beds

Friendly staff, good and clean for Italian hotel.

Very hard to communicate in English, français or Deutsch. Only Italian spoken. No info at check-in that 1) room key does not unlock Main entrance. You have to ring. 2) that there is a restaurant in the facilities as well and that it opens at 1930. 3) breakfast is from 0700-0930 and where it is. 4) tortona has to offer many things. Breakfast is not what we are used to from other countries...

Spacious room, good continental breakfast - the staff clearly work hard to follow high and consistent standards. The location is very convenient as a straightforward, easy motoway stop-off.

Spacious room with air conditioning, Genoa and Milano can easily be reached by car. Tortona has a variety of supermarkets and gas stations. Very practical.

The breakfast is minimalistic, extra charges come up for fried eggs, ham or orange juice.

Snow-white bedding, large room, drinking water in the room, parking.

It was noisy at night, dogs were barking and cars were driving nearby. For breakfast, you have to pay separately for scrambled eggs and it's strange and expensive.

Spacious room, coffee at the breakfast, parking place

The breakfast had a good choice of pastry, but I was missing fresh vegetables

The hotel is well located and breakfast is included (delicious food, juices and coffee). It has a large garden, free parking, an amazing restaurant (delicious food and local wines) and of course, friendly staff.

We could have stayed longer, the area around is wonderful!

breakfast… almost no varied selection and of each item only 2-3 pieces. even though you paid for breakfast, you’d still have to pay extra if you want eggs…