The staff was exceptional. They were very friendly especially for my limited knowledge of Portuguese. They made great recommendations for food at the restaurant and were very accommodating. Breakfast was great. Many options.

I stayed in 3 different rooms and one just didn’t seem as clean as the others.

Brand new hotel, really nice facilities, good swimming pool. Air conditioning works really well, mini bar fully stocked. Breakfast was quite decent, all the essentials were there.

The only complaint is the bed, it was really uncomfortable, way too soft. Did not have a quality sleep.

Absolutely LOVED this hotel! Came here with my husband, parents and our dog and everyone was extremely nice: Gabriel from the front desk, the owners, everyone! Breakfast is delicious, rooms are comfortable, pool is amazing and location as well, a 2 min walk to shopping do calçado! I will be back every year!

Nothing! Everything exceeded our expectations!

Breakfast is always excellent with many Brazilian typical food and very fresh fruits and good selection of proteins.

Noisy unpleasant neighbour in my first morning.

ABOVE AND BEYOND, Receptionists and staff were amazing, made my visit to Jau exceptional with their prompt service and even helped me find last minute a beautiful flower Bouquet! Perfect Location, everything is lose by, walking distance. Looking forward to be back to Gaben!!

Nice room and great breakfast. Within walking distance of other restaurants.

Clean property, beautiful, but no room service.

Clean and new. Staff are spectacular.

Perfect !

We liked everything

Everything, it was fantastic

location.

room is very very small, poor toiletries, lazy staff, noisy at night, we were placed in the last room of the last corridor and we mentioned that my mom has disability. She didn’t even wanted to leave the room because of the long walk to the lobby and back.