Excellent continental buffet breakfast with a very wide and varied selection. Friendly, helpful staff. Hotel was in a convenient location just a short walk from the DB and HSB railway stations, which was very useful as I arrived and departed by train and used both the DB and HSB train services to explore the Harz mountains region during my stay. Hotel has a beautiful period interior with clean and comfortable rooms and an excellent bar and restaurant. As I had advised the hotel that I would be arriving late in the evening to check in to the hotel the staff had left my room card in a key safe outside the entrance and sent me the pin number to open this by text message.

I could not find anything much to fault about the hotel or the service from the staff.

Clean Spacious rooms Friendly members of staff (but one) Breakfast somewhat expensive but great selection

One member of staff at the hotel restaurant was very rude. First he claimed the restaurant was fully booked. My husband however managed to book a table and when the waiter saw me entering the restaurant / the table where my family was sitting he approached me and asked why I entered the restaurant as he told me before to eat somewhere else. There was no reason to send guests of the hotel away whilst some guests were greeted with handshake etc. The restaurant wasn’t even full. Shocking!

The location of the hotel is just opposite the main train station. Also, its a very prime location from where you can easily access market and take bus or tram to reach any other place within minutes. Also, the hotel check-in process was quite smooth and quick. I reached late at night around 8 PM. But they send me the checkin process beforehand for good stay. Staff is so polite and humble. They are quite welcoming and their gestures make me comfortable. Infact, I was not well and requested for late checkout around 11:30 AM and they allowed it and I waited for an hour more at the reception for my train to next destination. The room was so comfortable and clean, giving a feel like designed for princess. Finishings are too good and all the information already placed at my table when I checked in the room

Nothing as such.

We broke down on the way back to the UK and this was a last minute booking. The staff couldn't be more helpful. They kept the kitchen open so we could have a dinner and in the morning they let us leave our language with them and use their WiFi whilst sorting out our breakdown cover etc. The room was big with a beautiful bath. It had a coffee maker and bottles of water. The bed was comfy and it was just perfect. Loved the interior design too. The restaurant served amazing vegan dish. We are very lucky we managed to find this place. Thank you again for being so helpful.

Everything was perfect

Excellent location - we arrived by train, it is just a few minutes walk. Was equally well located for the trams and buses giving easy access to the main part of Nordhausen. Check in was really easy, it is always helpful when the staff speak English as our German doesn't get us very far! The room was really comfortable and quiet. The WiFi worked well. We had an evening meal in the restaurant, it's not the cheapest but you get what you pay for. It was nice the chef came around to check everyone had enjoyed the food. There is also a lounge bar on the top floor, this was very good too. We liked this hotel a lot and would go back again, not something we say too often.

Nothing of note

The recent refurbishment is pretty good - the rooms are well-equipped and the public areas are quite posh. We have been staying here ever since it was the Handelshof, this was my second time since it re-opened. The breakfast is good, all you can eat and good quality. The location, right opposite the Bahnhof and the bus station, couldn't be better - you can get a tram up to Altstadt very easily, or walk it in fifteen minutes, and there are bars and restaurants nearby if you don't fancy the hotel bar. The housekeeping is really very good - fresh bottled water every day, fresh toiletries, great care taken not to disturb your stuff.

The public areas seem somewhat dark, which is fine for an intimate drink but somewhat gloomy at breakfast. The idea of having old suitcase as bedside tables is quirky and fun, but impractical - too easy for your night time glass of water to slide off!

Stayed 2 nights. Good location to railway difficult to access by car. Although once aware easy. Paid Car €15 per night to park few minutes walk. Reception is, in bar area and the staff very welcoming and helpful. Good free WIFI, and paid car parking. Bedroom was very spacious very clean with TV. 1 comfortable very large 2 single bed clean. Bathroom is ensuite and very clean with toiletries. No coffee making facilities  in room.  Would highly recommend and would stay again, especially  if visiting for train rides, as only 1 minute walk across the road

The room is very spacious and cozy furnished. Having a pet with you is no problem (although it costs extra). the bed is comfy. The hotel is located right in the center of Nordhausen - which makes it a bit tricky to reach by car (since it is located in a pedestrian zone but if you come by train it is easy since it is literally across the station) and you are close to all shops. There is also a river with a bit of trees and meadows around just a few steps away - to walk your dog in the morning which I appreciated.

The ad promised a view - but there is not much of a view to be honest. Curtains did not darken the room completely. Apart from that is was a really nice hotel room.

Excellent location, both for the main railway station and for the Harz steam railway. Great breakfast and nice rooms with a classic feel to them. Staff were very helpful and can sell postage stamps.

The breakfast bar doesn't have ready sliced bread so you have to be good with a knife if you want toast.

Cheap. It was clean. All I needed for a one night stay. Good quality on everything. Everything in order. So I can highly recommend it.

Nothing particular. Parking was a little bit tricky because of the construction site in the back. But if you ask you can park in the parking house right beside and get a free p ticket to use. Just make sure to ask before leaving so you don't have to pay for the parking yourself