There is so much to like here it is hard to isolate just one thing. The location is peaceful and scenic, the staff is friendly and the food is superb. Overall an excellent place to stay.

The only drawback to this hotel is the remoteness. When I arrived I landed at 9 pm in Haneda. The trains out to Yamanashi had stopped running and it took over 2 hours to take a cab to arrive.

The welcome of our host was great. Outside there is a little playground for kids which our 1.5year old loved of course. The property is very clean, rooms are big and there is a big common area. The onsen are remarkable as well, super clean and practical. We were able to hike in the trails nearby but we needed a car lift to get to the trails of course. Our host recommended us a super nice restaurant on our first day and we also are very well for dinner in the restaurants of the area. One near the Kombachizawa station known for Yakitori and one further away, about 15min by car which is a Thai restaurant.

The owner was friendly and ensured our stay was comfortable and taken care of. A very cosy and charming cottage-like ambience. The common bath is like a private 'onsen' experience when used alone. Very special and enjoyable. And the breakfast by the owner is delicious, tasty and balanced. Thoroughly enjoyed our stay here, though a short one

All good

The owner was so friendly and helpful, he even drove us to a nearby restaurant that served local food. Wonderful common room with activities and free tea and coffee

Nothing

Breakfast, private baths, quiet place, scenic atmosphere, staff hospitality.

Nothing.

Amazing helpful owner, who brought us to the train station the other day

Breakfast was great! Variety of food and plenty of it.

The hospitality was superb!!