The information staffs at the counter were very kind and accommodating, they listened to my requests well. They helped us to get taxi. The room was also clean and we liked that it looked exactly like the pictures. The towels were also generously provided, so we had a very comfortable stay. Although, the staffs didn't speak much English, they explained things clearly with words and gestures, which was great. There were many restaurants, supermarkets, and convenience stores around, which was very convenient.

The heated floors were a feature that you would not find outside Korea, I would think. The room was clean and efficiently designed. A welcome find after a long flight even though transfer by AREX and subway is 45 minutes.

Perhaps the hard bed is uncomfortable for some, but I managed to sleep. Transfer from the subway is only 300 metres but bad sidewalks there make it cumbersome. No breakfast that I could see, and local restaurant cater to the nighttime party crowd. I was looking forward to beef Bulgogi, not a Mc breakfast 850 m away.

location is very good. Place is very clean, staffs ask me if i want my room cleaned up. Also staff lent me their big umbrella when there was heavy rain. I like how the hotel manages hygiene really well. There was not at all bugs in the room versus many other hotels, I could find dust, spider webs, bugs, fruit flies and mosquitos. I find thatosquitos fly well via vents in the bathroom from outside in most properties in Korea (one rooms, villas, short buildings) but Hotel Caocao is able to keep its rooms dust-free and bug-free. Very nice to have stayed for 3 weeks in Cacao. PLEASANT!

nothing! It is perfect

They allowed us to book for overseas and kept our bike boxes in storage while we cycled in Korea. They organised a taxi for the airport when we needed it. Very friendly, helpful staff.

Was a bit noisy, language was a bit difficult as we don’t speak Korean and the Staff had limited English.

We loved everything about this hotel, the staff were so friendly, the rooms were so clean and spacious and the location was great! In England you would pay £100 just for 1 night in a place like this!!

We could hear a lot of what was going on in the rooms next door but aside from sound proofing it's not the hotels fault that some guests are quite noisy.

The room was cozy! They have free water and all. It's also close to the restaurants, convi stores and we just walked to the stadium and park. Had a great time!

The bathroom. I just don't like the glass cos you can see someone doing there thing inside the toilet haha it's weird if you're with your sibling and all that. hahaha I just went out so he can go do his thing.

Staff were very helpful and accommodating. They stored our bike boxes for our return, accommodated our late checkout request and organised a taxi van to the airport for us. Room was large and clean with a spa bath. Good choice of restaurants nearby.

Very nice fancy hotel. Took great care of small details in the room. Staff was very helpful. Walking distance from restaurants, subway. 30 minutes drive from Incheon international airport.

Shower and tub area could use a door and blinds for privacy reasons.

Very nice hotel, nicely located near a subway station and many convenience stores and restaurants. The staff was very nice and friendly. I would 100% recommend

Awesome room . Great value for money. Little off from tourist attractions. But closer to the airport. Walking distance to the closest subway. Lots of place to eat around.

Not close to attractions