The hotel was perfect! We stayed in the ocean-view room and the view was breathtaking. In-room dining quality was also good. All facilities (restaurants, bakery, stores)are very good and have high quality.

We booked for 3 people stay - the hotel confirmed that 3people stay doesn’t require any extra charge. However through 3 night stay, we had to call the front desk or run down to concierge to get one more set-up: slippers, towels, coffee/tea. Our message to request 3 people set-up never reached to anywhere. If the hotel requires extra charge for setup, this hotel needs to inform the guest upfront-i would rather pay the extra charge then call up the front desk all the time.

Lovely property which was refurbished last year. We loved our huge junior suite in the resort building :). Breakfast is a choice of continental or 1 of 3 korean sets (beef bone soup, abalone porridge or kimchi stew). We tried all 3 korean choices, they are all delicious but wished they were a little more generous with the abalone for the porridge. There is also a bakery in the hotel building, which has good bakes and also serves coffee. It was a little noisy in the evenings as there is some sort of amusement park or show nearby, but the noise does stop around 10pm. There are a lot of food options on the street right next to the resort building exit. We did choose this property for the tennis court. So we were a bit disappointed that the tennis court was not really a proper one, it was more of a basketball court surface :(

I had an amazing experience at the Haevichi Resort. Our room was spacious and had a nice view of the old village and hills. The amenities were on point and the hotel was very family friendly. The staff was friendly and the hotel is near a lot of local restaurants and the beach is easy to access. You can rent fun beach equipment near by and the water is crystal clear. There were interesting art installations all over the island and I had a wonderful time.

Outdoor pool and jacuzzi very nice. Breakfast amazing! The atrium was impressive. Nice bar. Lovely French restaurant.

There was a massive business conference....at least 500 people, huge screens, stage, cameras that was suddenly being set up on our last but one day. There was a lot of noise, the restaurants were closed that evening and most of the ground floor atrium was taken up. You literally had to walk around things to get in and out of the breakfast area.. We couldn't believe hotel guests were not warned about this huge event and inconvenience!!

Very nice and spacious rooms with the most comfy bed and linen! Wow, slept like a baby. Had drinks & snacks in the bar, lovely! Quick breakfast and a coffee from the bakery - so yummy! Bought a salad and a sandwich for the road, again very very good! My husband asked for a sea view room at check in and we got one on the top floor - fantastic!

Nearly everything

Parking could be better organized/enforced. EV charging could be more centrally located near the parking. Finally, replacing slippers every day in each room is a bit excessive and very wasteful - there should be one pair of slippers provided per guest for the entire length of the stay and more can be provided only when requested.

Staff are fabulous. Bar staff also great. Prices are a little high for drinks but it’s a 5 star place so understandable. Spa facilities world class.

ATM only dispenses 100,000 won so bring more cash or head to bank. Front desk can change money though.

Clean and spacious hotel.. Pyosun beach is not as crowded as Seogwipo or Jeju city, but has some good restaurants around. Service and staffs and well managed.

They were renovating resort buildings. Some entrances and facilities were closed….

Professional and very polite staffs in hotel, restaurant, reception, swimming pool. Location is perfect, seaside with sunrise views in morning, quiet and relaxing environment. Swimming pools and jacuzzi opened until late in evening, cleanliness hotel (bedroom, lobby, all public areas), quite impressive the feeling in main building, volume and height below roof is astonishing

Difficult question... Not sure we disliked anything

Amazing views, great room size. Location was great for me as i wanted to be on the east coast but other travellers might prefer something closer to Seogwipo or in Jungmun.