The breakfast service was amazing. Lola made my day! I loved the spacious library and we had the sauna to ourselves which was nice. The community ice skating in the front garden was joyous. It was free to use and there was not a hire charge for skates or ice hockey sticks. Thank you.

The bed was really soft in the middle, the curtains let lots of the flood light in and the noise of neighbouring children travelled easily between the bedrooms so I did not sleep well.

The property was absolutely beautiful and the location was perfect for our group of 15! The facilities were great - we loved hanging out in the lounge bar area and the spa while we weren’t out on the slopes. I especially loved the hotel’s progressive stance on accommodating our four-legged family members! ♥️

Prices were rather steep but I think this was pretty on par with the location in general. While there were some vegan options available at the breakfast and upon request for dinner, it would have been nice to have some more options in terms of vegan alternatives.

In the hotel Bugelholf: Good breakfast, nice and helpful personnel, clean hotel room and hotel. Hotel had very good spirit and interior. Good location; close to the ski lift. In the hotel, great lockers room for the skis and skiboots. Good parking place for the car.

In the hotel Bugelholf: We did not like the location of our room; it was at the most far away in the end of the corridor. We needed to walk very very long distance through the corridor to reach stairs of lift.

The location is good, there are a few lifts nearby and easy access to the public transport. There are a few restaurants next to the hotel. English breakfast was good, with a good selection of cereals, spreads and bread, always fresh Belgian waffles. The hotel staff is generally friendly and helpful.

The beds are not too comfortable, there is no tea or coffee in the rooms, the nearest grocery store is 20 mins walk.

Very nice hotel indeed, the appartment was big enough to accomodate 4 people and a dog, comfortable beds, big and clean bathroom, generous and delicious breakfast. Add a very friendly personal and you will have a very nice vacation. I can only say "thank you"!

No complaints whatsoever.

Location , cleanness , food was excellent

Nothing

Very nice and hotel designed for winter vacations. Good facilities. Good restaurant. Good breakfast. Great lounge bar. Good location close to the slopes. Very quiet hotel.

The hotel itself is very nicely appointed. We liked the rooms (bunk beds were a hit with the kids) and the cozy interior spaces to relax and enjoy a drink/food after skiing. The food was great. While the location isn't quite as convenient to the main area of the ski runs, you can reach them via the lifts right outside so that is very convenient if you have a lot of time.

In general, the front desk staff didn't go out of their way to help with the ski info - we either got wrong information (about the shuttle, for instance) or we had to do some extra work to figure it out by ourselves (which is generally fine, but not necessarily what I expect for the level of service of this hotel given its star rating and that it's a ski resort to begin with).

We travel a lot and this was one of our best accomodation experiences ever! The mountain lodge decor and cozy size of only 50 rooms was the perfect balance of convience without over crowding. I was a bit hesitant reserving because all other accomodations seemed managed by SkiStar. This turned out to be no inconvience at all. The entire staff was incredibly friendly and the location was perfect. There are a few restautant and ski shop choices, ice skating, and ski lifts right outside the front door. There is a bus stop at the Concept Store in front of the hotel, but the bus timing was unreliable after a 35cm dump of snow. Plenty of taxis were available if you were carless. Ski storage lockers were also provided to save valuable room space. The family room with loft was brilliant but it would have been nice to have a bit more space. Our only critiquie was if the master bed was upstairs and a bunk with couch on the main floor would make better use of the space. Being able to pull the car up to the back of rooms 112-115 was a great convience. The restuarant was fantastic. Breakfast was way more than the typical European meat and cheese. It met American standards of satisfaction with waffle maker, eggs and bacon.

Nothing

Service, atmosphere, food & breakfast was great! Location also excellent.

Would have been good with dimmers for the cieling lights in the room.