Quirky hotel with lovely rooms full of character, right in the middle of town. Very helpful and friendly staff and decent meals. Definitely a destination for lovers of all things medieval and people who need a place to stay to explore this beautiful part of Switzerland.

We had a room under the roof and we were lucky the temperatures got down during the night. This is an old house and there is no lift - big suitcases need to be carried up the quite narrow spiral staircase.

An experience to be repeated. At first, communication was not flowing. The hotel has its own chat channel but as soon as I got in touch with Justine, the communication got fluent, kind, and efficient. The hotel is located in a privileged town. It is a unique spot in the world. Very well-preserved town medieval, it is at the heart of the Jura region with amazing, forests, hills, and rivers. The hotel features a restaurant from morning until evening. Dishes are delicious and cooked with local and seasonal goods. But most of all, the service is really good. Every staff member is willing to help. They are all very kind,and they try to speak a language that you understand. So, if you are visiting this up-to-date hotel and there is something you need, do not hesitate to contact the manager, talk to the housekeeper or the restaurant staff. They will fulfil your wishes!.

The bed was a bit too hard and the temperature a bit too cool for our taste, but nothing else to mention.

Excellent location in the center of beautiful Saint Ursanne village. This is a quirky eclectic hotel with unexpected& fun themed rooms ( mine had a swing !). The bathroom was separate to my room but was allocated for only my use. Everything was super clean and the room was comfortable. The staff were friendly and helpful . Online Check in and check out is provided. The restaurant in this hotel offers fantastic food.

Too many emails were sent for online checkin and checkout.

Great location, nice decor, the medieval theme not too overdone. Room was spacious…

Bathroom a little cramped and the shower was one of those environmental shower heads that sprays a mist but not water. Slightly frustrating.

A real pearl with amazing atmosphere. Great common spaces, amazing rainforest alike sprinkling shower that allows saving water. Delicious breakfast and dinners at its restaurant. Friendly staff, though a kind recommendation to do try out the activities that you actually propose, so that you can give better indications and tips for guests. Easy check-in and check-out process

This hotel has a charm all its own. It is set up to suggest the medieval era with sound effects in the halls, high beds with sumptuous bedding, showers in wooden cylinders and the latrine across the hall. It made us smile when we first entered the hotel and we continued to enjoy the unusual ambience for our whole visit. The breakfast was great with lots of food choices.

The peanut theme is present throughout this hotel. Why not serve peanut butter at the breakfast?

special, uncommon

not very well maintained (lamps that don‘t run)… staff friendly but not trained well tv should be possible somewhere

No toilet in the room, although allocated one to the room on same floor. It was actually fine. No medieval theme ...but kids liked it anyway.

Cool style, great location, nice to have a games room for the kids; nice to have the restaurant and bar.

Breakfast was rather small, but good quality. Interesting rooms and very good location; in the middle of the town.

I didn't like reception, which was only an automatic machine, no person.