The resort was great, the children loved seeing the animals from the room and it was extremely relaxing to stay there. The food was good and the breakfast had lots of options which we needed for small children.

We found it hard to understand what the set meal for supper was but that is probably our issue with a lack of Chinese. Equally there were lots of activities but not advertised in English- again more our problem.

- Great fun for children! When they wake up in the morning, they can already see the animals from their rooms. Leofoo Amusement Park and the zoo are just a short shuttle bus ride away. Shuttle bus is provided free by the resort. - Free filtered water from water dispenser available. - Have to stay at the resort for at least 2 nights to fully enjoy the resort and the amusement park and zoo.

- Rooms have no locker for keeping valuables and important items. - Rooms have no wardrobes. - No free coffee packs provided for each room. - Pest control can be improved. I returned to the room after breakfast and found a centipede crawling on my pillow. (I hope the centipede wasn't already there throughout the night while I was sleeping!)

Love that the hotel has the animal resort in it, and we can view the animals from our room as well as when we return to the hotel. Walkable to Leofoo Theme Park which was enjoyable for our family too. The dinner buffet spread was wonderful and the whole hotel stay was kids-friendly. Had to pay extra for animal experiences but it was worth the buck. The room was spacious. The breakfast buffet spread was very good as well with a special area for kids' food.

Room rates are rather high but it is worth to pay for this unique experience once in a while!

Low expectations due to the negative reviews but the resort was beautiful and the rooms clean. The large pillows were very soft. The animal smell was not present in the rooms and there were rhinos and zebras and ostriches close to our windows. Room tip “Congo Greenery” giraffe area. Come with kids, toothbrush, small baby basin, snacks and sandals, you will find nothing lacking. They cooked generous and tasty vegetarian dishes to supplement the salad bar and there were vending machines to cater for midnight munchies.

Booked Kenya Room with Greenery View (3 Queen beds) & Congo Twin Room with Greenery View (1 Queen + 2 twin beds). Awesome view of animal arena & both rooms are very clean and spacious.

For Kenya Room which is on the 2nd floor, there is no elevator so we have to lug our luggages up the stairs to our room. It was especially difficult for the elderly.

The vending machine beside is nice touch as there aren't shops near the hotel. The animals that we can view from our hotel, my child was thrilled. Room is clean and love the separate bath and sinks so everyone can get ready together.

No hotel slippers provided. The dinner provided chicken was too tough and limited choice of food. Breakfast was better we enjoyed the breakfast with the view of the animals. Staff clear the table almost immediately they are fast the restaurant wasn't crowded. We went during off peck period.

Unique property - the animals are right outside, we could top up for different experiences such as animal feedings, and the amusement park a 10-15 min walk away. Room is spacious, clean. There was wide variety of food at both the breakfast and dinner buffets. For lunch, we mainly ate at the amusement park.

The hotel forgot to arrange for our departure transfer from the resort to our next stop, even though this was confirmed months ahead of our stay.

The hotel and room are great but I am not sure worth that money. The experience is unique but could be a bit too pricy. The breakfast is good but not recommend taking the dinner options. The dinner is limited to set options. The Taiwanese options are good but the Western ones are not so much. Would recommend the hotel running the shuttle to the near town. This would welcome more non-Taiwanese guests.

The dinner options are limited and no shuttle services to the near town or convenience stores.

It’s not a new property but it’s still so interesting with animals right at the reception. The food was surprisingly good. Very conveniently located near the leofoo theme park which was enjoyable for adults and kids! The indoor playground is super!

It’s a bit pricey, but it’s OK.

The spaciousness of the hotel room, being able to engage in interaction with animals like the alpacas and sheep, the food quality in the restaurant and friendliness of the staff. Water refill and vending machines were also easily accessible at the hotel.

Slippers were not provided in rooms.