Proposal for Hotel Facility Upgrades To: Hotel Management Subject: Proposal to Improve Hotel Facilities for Better Guest Experience and Market Appeal --- 1. Construction of a Swimming Pool Objective: To attract more family-oriented guests and provide recreational value to all visitors. Suggestions: Include a main pool for adults and a smaller, safer pool for children. Set up a relaxation area with lounge chairs and sun umbrellas. Ensure safety with proper signage and trained lifeguards. --- 2. Introduction of Car Rental Services Objective: To provide convenient transport options for guests who wish to explore the area independently. Suggestions: Offer daily car rentals with or without drivers. Partner with local, licensed car rental companies. Display rental options, rates, and terms clearly at the front desk and on the hotel website. --- 3. Establishment of an On-site Café or Restaurant Objective: To offer guests convenient access to food and beverages, especially halal and local cuisine. Suggestions: Provide a diverse menu including kid-friendly and vegetarian options. Operate during key hours (early breakfast to late evening). Highlight local dishes to promote cultural experience. --- 4. Currency Exchange Service Objective: To assist international guests who may need to convert currency upon arrival. Suggestions: Set up a basic in-house currency exchange counter. Alternatively, establish partnerships with nearby licensed money changers. Display daily exchange rates in the hotel lobby or at the reception desk. --- Conclusion By implementing these enhancements, the hotel will significantly boost its competitiveness, increase customer satisfaction, and attract a broader market—particularly families, tourists, and international guests. I hope this proposal will be considered seriously for the hotel’s future development.

Near mosque and market Modern design, comfortable for small children

Easy check in & check out Clean room & bathroom Comfy bed Room came with cute swing Linen & towel looks new Our second time staying in the same hotel Had 2 room, deluxe & family room Family room came with 2 singled & 1 queen - huge room with coffee table Outside the hotel there are set of chairs with desks for guests to relax before going back to the room - nice gesture Plenty of parking right outside the hotel - secluded area, personal hotel area - feel safe when you park your vehicle Walking distance to green market(night)

Sofa in the family room was not comfortable, feel like you're about to slide out of the sofa. Were occupying room at the GF - corner, without view plus was very noisy (was staff's resting/eating area behind the room/corner) then managed to change the room with view (exactly on top of the same room)

Everything. Easy & fast check-in Super clean rooms & bathrooms Homey & welcoming design Very functional little details - headboard cum shelf with built in power sources/lights switches, n comes with extra power cord extension with 4 USBs Super comfy bed, but the pillow can be upgraded Good lighting Had 2 deluxe rooms & 1 king(corner room with cute swing) Plenty of parking, no need to book Walking distance to the Green Market Definitely will stay here again for our next visit!!

A bit pricey, but worth it!

The hotel looks like new. Everythg is percet. The bed is soft and cozy and the room is spacious. Its clean and the surroundings are really nice. The location also good. Really near the green market, shop lot and restaurant. Only walking distance. Their staff also really helpfull and friendly

Just one.. the iron and iron board situated outside of the room. We have to share if we want to iron our clothes. They did not provide it in the room despite the spacious. So I think this will increase the comfort among the customer.

The location is convenient, with many attractions within walking distance. It’s tucked away and 'far' from the main road, so there are no disturbances

Overall, everything is okay, except that water is pooling in the shower area and drains very slowly. This makes it uncomfortable to take a shower

The bed & pillow is good, the room is clean and nice. The parking is awesome and the location is marvellous. AC is cold and the layout of the room is unique n nice.

The room is not soundproof The water in the shower area is not going anywhere, take a while for the water to disperse

The hotel is located near The Prince of Songkla University, Pattani Campus so there are a lot of restaurants and cafes to enjoy. It is also located near the tourist attraction such as Pattani Central Mosque. The room is big enough for 3 people to stay.

they don't have breakfast provided

The hotel is clean, modern and well maintained. Making very comfortable stay. The location fatastic ! Just a short distance to central festival hatyai and asean market .

None

The room is very beautiful. New hotel, great vibes.

The entrance route to hotel is a bit hidden. It is in between building, quite difficult to see. Maybe if hotel provides make bigger signage, it will be easier.

The hotel was of the main street in Pattani(area Prince Songkhla University). At night, for youngsters you can walk to Green Market about 500meters. There is no breakfast offered by this hotel but no worries because you can get variety of food along the main road. Staff were very helpful.

Room not really soundproof and bring your on travel iron for convenience..