Entertainment, food, staff.

Quality has dropped from last year. Although entertainment and food were good, I can tell they have both been subject to budget reductions from last year. Late check granted is 1pm, after that its charged regardless of your Booking.com account status. Also, daughters birthday cake is now charged to celebrate her on stage. We still enjoyed our stay but will definitely be checking other options next time.

The food was great which I did not expect considering the crowd and the all-you-can-eat concept. Nice activities throughout the day. Paid beach activities such as parasailing and jetskis. Emre Salman at the reception was polite and very helpful.

We had a small incident in the room on arrival (prefer not to mention) and the hotel switched our rooms the next day. Rosyslav at the reception refused to help with late checkout (we requested 1 hour) although hotel wasted 2 hours to switch our rooms. He was cold and rude about it and when we reached customer service, they helped and sorted it out right away.

managing a grand hotel with more than 600 rooms is a tuff job but they did it👍exceptional pools and beach shore . very good food in different varieties and different areas . clean and spacious rooms . different types of entertainments.friendly staff . a very good memory that makes us think about going back next year. but dont forget its all about families with kids , wont recommend it to singles and couples 😀

old gym with unprofessional gym staff. lack of hard alcohol variety (medium quality). only one life guard near the sea.

I'll be honest, I was quite skeptical at first, but my expectations were exceeded. I want to point out the incredibly high level of service: 1. I booked a standard room, and they upgraded me to a room with a jacuzzi for free. 2. All the staff were very friendly. 3. The room was clean, maybe not the newest, but the view was gorgeous. 4. Cleaning and refilling the minibar were done daily. 5. Food and drinks were excellent, including imported cocktails. 6. Wonderful territory around the hotel. 7. Clean coast. 8. Exceptional spa massage. In general, highly recommended.

Sometimes it gets busy for lunch and dinner, but only when it opens. Just come later and there will be seats.

Our vacation at this hotel was simply wonderful – thanks to the dedicated and warm-hearted staff. A special thank you goes to Gamze Hanım, the hotel manager. She gave us a warm welcome from the very first minute and was always available throughout our stay. What stood out the most: Even small remarks or requests were immediately taken care of and implemented – a true example of outstanding hospitality and professionalism. Erman Bey delivered an excellent show that became one of the evening highlights! His performance was not only entertaining but genuinely impressive – a real professional who truly captivated the guests. Daniel from the animation team also deserves special mention. With his positive energy, great attitude, and friendly nature, he brought joy and excitement to every day. Thanks to him, there was always something going on – lively, but never intrusive – just the right balance! All in all: A perfectly enjoyable stay where you truly feel welcome. We will definitely come back!

There was a lot of kids stuff to do and the staff was really friendly. We loved it and the kids did too. The shows was amazing and the kids loved watching them at night. The arcade was nice too and the lady that worked there was amazing. We loved it the multiple kid zones and the the clothing stores and small store for groceries.

Although there was a lot of food options the drinks with alcohol was few and not a big variety of it. The other things is there was no ATM(Cash machine) on the resort, we had to leave and go off the resort to get cash.

We stayed in this hotel for 10 days. And we were very happy to have Belge as a housekeeping person for our room. She was very kind, very helpful, she makes her job well, very clean.

Food quality, animation, beach facility.

Quality of internet on territory. Inability to have late check-out and early check-in.

it was all in one for me, beach front where we didnt need to get on buses or walk to the beach. We had everything under our chin, pool, beach, restaurnats, spa etc.

I wish if the beach was sandy but it was somehow rocky.

it’s perfect for the kids and families