Beautiful hotel. Pool area was gorgeous, clean, well furnished and plenty of towels. Room was nice & clean but nothing special (compared to the communal areas). Great location for exploring LA The valet was extremely nice & helpful.

Bed was rock hard. Spa was closed. Jacuzzi in a strange place, away from pool area,outside somebody’s room with guests walking past. The restaurant would be much better without the sports TV - lowered the tone & ruined the atmosphere of what could be a lovely intimate dining area. The guy on the front desk was abrupt and evidently not interested in guests. The parking charge of $55 (whether valet or self parking) was extortionate, given that parking was in the basement and limited due to staff parking there.

The curb appeal is excellent. The lobby was decorated beautifully for Christmas. Our suite was very comfortable. The kitchenette had everything you might need. The cleaning staff did an excellent job refreshing the suite everyday. The pool area had very comfy chaise lounges and a very nice pool. The Petit Cafe is cozy and has very good food.

A downside was the bathroom. The shower handle wouldn't stay in place and slid all the way to the hottest position so I had to keep readjusting it. I was looking forward to a bath but the plug wouldn't seal the drain. I just made do to avoid dealing with a maintenance person in the room.

I love the Hotel. We always stay there. Very happy with the location. My only recommendation is that they should have a magnifying mirror for ladies to do their make up in the bathroom. One of those attached on the wall that is movable. We are now in Orange County and our hotel has one. It is only a little thing, but it makes s huge difference for ladies when doing their makeup. Otherwise it is too hard with the normal mirror.

No makeup magnifying mirror movable on the wall . It should be a must for any good hotel. Let alone for a hotel like yours.

The hotel is clean and the staff are great! The room itself is updated but with some old school charm. Not a fan of all the stairs but the property is beautiful and a nice walk thru. We had a double patio in our Queen suite as well and it was very spacious. The bar / restaurant was so cute and the staff there were very helpful. I had a lava cake one night that was extremely delicious! It's convenient location on the metro allows for easy and cheap travel if you want to avoid the pricey Uber fees that we quickly learned would burn through our budget. The showers were great as well and good water pressure which was nice after a long day of walking around.

We had some issues with our locks not working and for traveling females, we were a bit uncomfortable but overall still felt safe enough that we didn't change rooms. Not saying that TVs are important but the ones in our room were older and not able to connect to our phones which we enjoy doing at the end of the night or while getting ready to have our background music on our watch our shows. No smart apps or anything like that but again, not a deal breaker. We also were bummed the hot tub wasn't working when we first got there. They did fix it during our stay but the heat wasn't very hot and the water was very low. It was nice for about 10 min and then the chlorine was too much for us.

Nice location and always felt safe. Bus stop out the front which was handy before we got our hire car. Staff were all lovely. Complex although older style in exceptional condition and looked after. Room was a great size. Housekeeping were perfect and always got in there when we were out for the day.

There are a fair few stairs and no lifts throughout the complex but only an issue with bags which they offer to sort for you. Not super close to shops and food.

Loved the suite with full kitchen making it easy with a family to cook. The location was a safe area with Ralph’s grocery shop a quick taxi ride of 10 mins away. The staff were always great. The pool area is inviting. Hair salon was useful. Beautiful lobby. Great bar and restaurant on site with room service is always a plus. Only negative for me was the pool area being slippery and the traffic noise at night being located on a thoroughbred Rd.

The apartment we had was spacious and we had a bedroom, bathrooom with deep tub and double shower plus a kitchen, dining and living rooom. It is a great location, the room were spotless and the staff was excellent. The valet parking was very convenient.

We were hoping that the sofa in the living room was a sofa bed for our son. I wrote to the property by number heard back. We were able to make it work with a rollover bed added to the living room.

Facilities were nice. The courtyard was serene and beautiful. I like that they offered room service.

Our room off the courtyard had many stairs and staircases to get to and there was no elevator. The bellman did not take the bags all the way up to the room. Some had to bring our heavy bags up a few flights ourselves. Would have been nice to know when booking. We could also hear the neighbors a little too well. It is an older hotel so I sort of understand.

Good location. Half an hour by foot to rodeo drive. Also not that far from Malibu and Santa Monica Beach. Bus station right in front of the hotel. Nice amenities, super nice and helpful staff, incredibly good food in the restaurant with mostly healthy food. All in all we were very pleased with our choice. We were there for a week.

The valet man was amazing! Nelson was very friendly and was able to show us great local areas near the hotel. Every time we stepped outside the doors he was there to greet us with a big smile! He made my small town families stay great. The house keepers done amazing and we're also very friendly

You could hear the highway! At first I thought there was a really bad storm but then I realized it was the traffic flowing also the tubs were not draining properly and the desk charger in our room didn't work