The receiving desk was very attentive to solving Problem with error double billing error. I Am confident the issue will be handled in a honest Manner. Hansel walton. Respectively

I was billed for two rooms. Error in booking process. Hopefully the Error will be resolved.

Extraordinarily helpful gentleman on duty at front desk. He was very professional and an excellent ambassador for Holiday Inn, Guinn, and the Holiday Inn brand in general. He made directions to the hotel easy, walking me through each step after GPS locator had the location 40 minutes away, in a different direction. This same employee was then welcoming when I arrived exhausted and late at night. He was still cheerful, friendly and professional when I checked out early the next morning. This was one of several hotel stays I'd made along this particular trip, but it was the only stand out. I so wish every hotel had staff like this! In a very small town along the interstate, this was an unexpected find. It's a modern, very attractive and inviting hotel, with every amenity of a Holiday Inn.

I was very pleased with everything.

It was perfect ! Great staff, clean rooms and love the new style bar and grill. Beds were very comfortable and plenty of space in the room. We will definitely be staying again.

The only negative was the additional charge for our dog. My opinion on that is every dog is different - I think there should be a pet deposit then once the rooms are cleaned if no issues with the room, the deposit should be refunded.

The location was right off the interstate with easy access. Room and surroundings were very clean.

Rate was advertised as breakfast included. When we checked in, we were informed that breakfast was only included for two guests in the room, and we were charged an upcharge for having three guests.

Food was good. Location is very easy to access from the Interstate. Staff was friendly and very helpful.

Seems to be a lack of communication between Booking.com and the property. Booking.com did not mention the additional fee for pets. Also, the Booking.com listing said breakfast was included. The property charges extra for breakfast.

Very peaceful, and the staff was helpful and amazing 👏

My room had a smell that stayed the whole stay .. I'm thinking someone was smoking Marijuana in a room near us and the smell stayed in our room the whole time ..skunky smell .. called down and asked,they had , had a few rooms complaining about the smell..

Breakfast was very good, though the gravy was lukewarm. I liked the clean room (especially bathroom).

I was disappointed with my dinner. I had the salmon and could not taste or see any citrus sauce and some of the veggies were stringy and tough - unable to chew. The salad bar was nice and the best part of my expensive dinner.

loved location, hotel was beautiful with beautiful rooms, breakfast was excellent.

the night we stayed, there was a group of atv riders partying in pool area below our windows, loud music, hollering n starting vehicles. called front desk to complain at midnight n was told it was winding down then called again at 1am with it continuing, n they finally got the people to shut it down. Just took awhile to get any sleep since had to get around the next morning to get back on the road.

Easy to access from the interstate, good onsite restaurant for dinner and breakfast. Big rooms and friendly staff

When we arrived it was hard to find a parking spot because there was a wedding on. We moved the car after dinner when people had left but more parking is needed when everyone has to arrive there by car!

The cleanliness of room first & foremost! The hotel restaurant food selection & quality was very good. Staff was personable yet professional. Pool was clean & had plenty of seating.

In bathroom, not being able to adjust lighting (i.e. nightlight) for midnight trips. The door to bathroom was very hard to close.