The location was beautiful! The owners, the manager and the staff are all super friendly, welcoming and very helpful. The breakfast, lunch and dinner are really great with delicious dishes with fresh ingredients. There is also a wide choice for vegetarians which is great! The restaurant is very cozy and has a beautiful view over the bay, with a terrace right on the water. The PADI dive center of Turtle Bay Lodge is conveniently located next to the restaurant and is practically furnished with many different items, such as kayaks, paddle boards, snorkeling gear, etc. There is also a nice shop at the reception with beautiful merchandise to have a nice memory of your stay. The dive sites are very close to Turtle Bay Lodge, close to several nearby islands. You can also snorkel in front of the restaurant, which is great. The atmosphere throughout the site is very relaxing and you can enjoy yourself in a hammock under the trees. At the reception you can arrange any excursions you want to do, or even rent a buggy if you want to go out on your own. Santo island is so beautiful, with such friendly people!

Absolutely NOTHING :-) oh yes, one thing; going home after 9 amazing days!

Great location,clean and spacious rooms w comfy beds. Good range of accommodation food was excellent. Breakfast snacks and dinner. All good quality well prepared and tasty! Staff were excellent. Access to water activities - kayak, stand up paddling board, snorkelling etc

Nothing to much. Main observation was lack on air conditioning in room which when it’s 27+ is unbearably hot. There are fans but with no breeze and hot / muggy conditions they really need air conditioning. Some, higher end rooms have these

beautiful location, friendly staff, kayaks to hire, food was good and reasonably priced.

It would be more relaxing if transport costs and options were more 'transparent' and easier to work out. For example, the web information quotes a cost of taxi from airport to hotel as being 'per room', but asking at the desk for transport I was quoted a 'per person' amount. Maybe kayak hire could be 'inclusive' for guests, but was listed as an extra cost. It would also be great to have a guide as to places to snorkel, for those not focussed on dive trips. If out front, near the point is OK, then an access point to get in past the rocks would be worth creating. Or information on trips out to the nearby islands for a few hours of snorkelling, etc

We enjoyed our stay at this small boutique resort a lot! The resort offers great adventurous options to explore the area for all levels of fitness. We in particular enjoyed renting a kayak and paddle to the nearby blue holes, highlight of our entire stay in Vanuatu. Renting a quad bike to get to Champagne Beach was another highlight, so was diving organized by the in-house PADI dive center. EVERYONE was always super friendly! Thanks for a great and memorable stay!

There was not much to dislike, maybe a better option range for the "inclusive breakfast". In similar resorts we had the option to at least chose one hot meal from the menu per day.

We stayed in the marquee (it was like glamping). We looked out onto the bay, best view to wake up to every morning. Vicky, Mick and the team were amazing. The room was modern and Clean with good functioning aircon. The bed was comfortable. The continental breakfast included consisted of fresh tropical fruit, toast and tea/coffee. The restaurant food was fresh and good quality and the chief is amazing. We did a day of diving through the hotel, gear was clean, new and functioning well. We also hired a quad bike to see the sights.

Not much to dislike, it might have been nice to have local island food available on the menu.... this next part is nothing to do with the hotel but there is no other restaurants or cafes walking distance. We also took the quadbike into town and there is also nothing to see and nowhere to eat in town and no other restaurants along the side of the road unless you go to another hotel/resort.

Location was perfect. Mick & Vicky and their staff were perfect hosts, nothing was a problem. We stayed in a Deluxe Marquee, glamping at its best. Just like a hotel room but made of canvas. Ensuite bathroom, fridge, shelves for clothes and air con, perfect. The restaurant was great and catered for everyone, the food was cooked perfect every meal for all 6 days here. A good choice for breakfast. Snorkeling straight off the beach. Dive shop if you wanted to go deeper. Kayaks for exploring other nearby islands. Car and quad bike hire. Swimming pool was clean and had a smaller section for kids. Go visit Turtle Bay Lodge, you will not be disappointed.

No dislikes.

We loved our stay at turtle bay, Vicky and mick were lovely managers. They always checked in to see how we were going and what they could do to help book activities or offer recommendations. The food quality was fantastic, for an island that can have limited supplies they did a great job at providing a lot of menu options. The staff were all so friendly and you could tell they loved their job and were happy to be working at turtle bay.

Nothing, everything was great. We have stayed at a few resorts in Vanuatu and turtle bay is one of the best for location, facilities and helpful staff.

Everything. Excellent service, in every way very well managed place with great eye for details and an atmosphere that makes it hard to leave. Our room was so comfy, cleaner than clean and beautifully decorated and furnished. The whole lodge is beautiful with lots of cozy places to relax. Restaurant for breakfast and dinner was great, everything we had during our 4 days was super delicious (also lots of yummy vegetarian options). There is no real beach but easy water access and lots of hammocks, chairs, lounges and sunbeds right by the sea overlooking beautiful turtle bay. Location was also a huge plus for us. Not too far from champagne beach, close to the blue holes and not too far from Luganville and the airport either. Having a rental car was great for us, but the lodge offers lots of tours, so it’s not a must have here. Finally the staff was just amazing, from housekeeping to restaurant/reception staff or the management itself - everyone was so friendly, helpful and did just a great job. This was not the most expensive place we stayed in in the south pacific region but by far the best so far. One of our favorite spots ever (and we do travel a lot all over the globe). Highly recommend!

That we ended up spending more on food/drinks than planned - not because it was more expensive than we thought (prices are totally fine here, not overpriced if you keep in mind, that food in general is expensive on the south pacific islands), but because the food was so good, that we ate a LOT. :D

Everything!! The accommodation was generous in size, very clean and comfortable with fabulous views and a great aesthetic! The menu was extensive, featuring local cuisines and delicious! The location is superb, very central to major attraction such as the Blue Holes, horse riding and diving sites. Management will organise transfers, trips and tours for you. We were part of a large group and we were all very well looked after. The staff were simply amazing, friendly and efficient, they could not do enough to make our stay as enjoyable as possible. Excellent value for money: accommodation, meals and activities! Would highly recommend Turtle Bay Lodge!

I could not find fault with anything.

Turtle Bay is gorgeously located. A stunning spot to escape and enjoy some peace and quiet with generous sized rooms. Mick, Vicky and their team are so welcoming, and I was very well looked after. They helped to organise my day trips, a massage (waterfront, highly recommend), canoeing etc. Really helpful. Water views are gorgeous. Continental fresh breaky is included daily of toast, fruit, lime juice and cereals. They also have a pool. And a handy adults only side to the resort for individuals like myself travelling solo, which I appreciated.

There are no local shops to walk to so I would recommend picking up some snacks when in town to store in your fridge. I was surprised tea wasn’t included in the price with the continental breakfast.