We initially booked an apartment that did not meet our expectations, but the staff immediately recognized the issue and promptly arranged a switch to a more suitable cottage. Their understanding of guest needs and willingness to assist was truly commendable. The team demonstrated excellent flexibility and genuine care in addressing our concerns, making the overall experience much more comfortable. We truly appreciated their support and hospitality.

There were a couple of areas for improvement. Hot water in the shower was only available for a few minutes at a time, requiring a wait before it returned. Additionally, having washing bidets in the bathroom would have been very helpful.

This place is honest, plain, simple, and does exactly what it says on the label. It is clean and tidy, and I thought value for money. Somewhere, I would totally recommend.

My only criticism would be that the 2 bedroom apartment that my father was in a separate building to the main hotel on the first floor and did not have a lift. My father has issues walking, he needs a wheelchair for any distance, so the stairs were a major challenge. Think the lift situation needs to be made a little clearer. There is a lift in the main hotel building. However, we just got on with it, and maybe I should have double checked at time of booking.

Great for sleeping - very quiet and very good curtains. Great location, relatively close to the center, but peaceful, quite a lot of buses go there too as well (for doing trips outside of Mariehamn, it might be even better to stay here than in the center, as buses go through this area anyway and it's shorter). Kind staff, good breakfast. Comfortable bed.

Could really use a wardrobe or at least some shelf, had to put all my stuff on the table or the armchair. Some scrambled eggs would be great for breakfast.

A peaceful place with friendly helpful staff. My room was spacious and very clean, with a comfortable bed and bedding. Breakfast was a delight! So much to choose from! They run a very efficient breakfast room, clean and tidy, with everything you need to hand..the music playing was quiet and peaceful. I loved this place and would be very happy to return.

Very friendly and helpful staff. The hotel is recently renovated, everything is clean and tidy. Comfy beds and a nice armchair with a pouf for legs (a little thing, but I don't see it often in hotels and for someone with vein problems that's a big plus).

There is not much space to store your things. Basically, one should rather not unpack at all or keep moving things from the chair to the armchair then to the bed and so on.

Good family room. Nothing overly fancy, but just what you need. The personnel were really friendly and helpful. Extra plus that there were several Ukrainians working in the hotel. Breakfast was pretty standard. Good but not excellent.

At first, there was a foul smell in our bathroom, from the sewage. It went away quickly, after having flushed the shower for a couple of minutes. There was no charging point for electric car in the parking lot.

Very nice hotel. A little bit outside of Mariehamn, but within a walking distance. Quiet location and very good value for money. Friendly staff. Good breakfast. Good access to main roads leading to other parts of the island.

The shower space was a little bit small. Ok, but not great. The bed sheets could be a little bit larger as they kept rolling out of place. Parking space was sufficient but on some days quite crowded.

1. It's very clean and stylish. We arrived late at night and it was very easy to check-in. At the reception there were glögi and apples waiting for us 2. Family room is gorgeous, very spacious and had everything we needed 3. Breakfast is included and there's plenty of foods and choices for kids and vegetarians 4. The staff are exceptionally welcoming

Too far from the center

Very friendly and accommodating staff. The room was clean and so much bigger than I would have expected. This was quite handy, since we were biking around the island over three days and had quite a lot of gear with us. It's not an atmospheric place to hang out, but that wasn't what we were looking for, either.

An affordable hotel located in a quiet area with easy access to Mariehamn centre and other parts of Åland. Ample convenient parking and good breakfast. And there is a nice cafe and ice cream place next door.

Some hotel facilities are a bit basic and bedrooms are somewhat dark with limited views. Bedroom chairs rather uncomfortable but beds are fine.