My stay at the Shiraz Plaza Hotel & Spa in Gyumri was exceptional. The hotel's luxurious ambiance and warm and professional staff made for an unforgettable experience. The rooms were spacious, impeccably clean, and tastefully decorated, offering comfort and elegance. The spa facilities were outstanding, providing a serene escape with various treatments that rejuvenated me. Dining at the hotel’s restaurant was a delight, with a diverse menu featuring delicious local and international dishes prepared to perfection. The hotel's location was also ideal, situated conveniently close to Gyumri's main attractions, allowing easy exploration of the city's rich cultural heritage.

Loved everything.

We had a fantastic stay here! The staff were very friendly and helpful, and everything was spotless. The hotel is located right in the city center, which was super convenient. Breakfast was included in the price and offered a wide variety of delicious options—Champagne included, which was a lovely touch! One of the highlights was the free access to Alexandra Spa that comes with booking a room here. Truly a great experience—we definitely recommend it!

The hotel was placed in center it was really comfortable) the staff also is incredibly friendly and helpful

That the spa was separated ((We were there for our honeymoon but couldn’t enter the spa pool together for men and women separated

The hotel is freshly renovated, rooms are comfortable and the breakfast has with a large variety of dishes.

Too many people at breakfast, coming from some other hotels. Because of this the line for coffee was for 10 minutes, and I had to wait for fried eggs 15 minutes. Also it was a problem to find a sit. And you have to rename the hotel here - I couldn't find any signs of "Shiraz Plaza” at the street.

The hotel is newly opened and very comfortable, decorated in European elegance with high quality. Every detail is considered and made to make the quests comfy and satisfied, feeling better than at home. The feeling of staying at the hotel is like staying in the best European places, but with warm Armenian and Gyumri welcomes. The location is excellent, right in the city center. Also, the staff is very friendly, helpful, and well educated. The breakfast is awesome. There are many choices for any taste. Everything is excellent.

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Modern hotel in a good part of town. The rooms were on the small size, but perfectly formed and functional! The staff were friendly and helpful. Breakfast was really good despite there only being 4 guests in the hotel when we were there (May 2024).

We chose it for the spa facilities nearby but they are closed on Mondays so we never got to use them. There is some traffic noise from cars if in a room that faces the street.

Stayed here for the first time, but I will surely come back anytime I'm in Gyumri. Breakfast was included and it was really good. I didn't miss it thanks to the sounds of church bells in the morning)) Overall, the location was great. I especially loved the spa. The historic baths were a fantastic experience. Surely, you should visit, but I suggest taking a procedure!

A great hotel with a perfect location! The breakfast was good, the room was clean and had all the conveniences. The staff also made sure that everything was alright. A big plus was the pool and jacuzzi, which, I think, only this hotel in Gyumri has. It was in a historic building in the city center, in less than a 5-minute walking ditance. I recommend staying here!

Loved it here! The location is great with easy access to other cafes and restaurants. Breakfasts are just fine, the spa center is a must-visit place in Armenia. I especially suggest this hotel because it's the only one in Gyumri that has a spa with pools, saunas, and massages. Special thanks to the receptionists at the spa and hotel, very kind and helping))

My stay at Shiraz Hotel in Gyumri was truly delightful. Nestled in the heart of Gyumri, the hotel's charming atmosphere and warm hospitality made my visit memorable. The rooms were comfortable, clean, and tastefully decorated, offering a relaxing retreat after a day of exploring the city. The staff was exceptionally friendly and accommodating.