Stayed two nights in a beautiful spacious rammed earth room with narrow balcony. Our room was upstairs and had to negotiate stairs with a large suitcase. Our bed was very comfortable. Bathroom is dated with very noisy fan and weird placement for light switch, but the shower was perfect. Meals in the restaurant were great value for money. Staff were very friendly and helpful.

The toilet roll holder was situated in a very awkward spot and made it very hard to access.

Rooms were spacious, easy to find, extirior walkways were undercover, everything was neat and tidy inside and out. The bed was very comfortable.

The bathroom floor floods from the shower as no door or curtain, the water for the bath wasnt very hot and took 45mins to fill, the toilet roll holder was in an awkward spot and difficult to change rolls. Kitchen had no dining equipment to eat in as the restraunt was full and the menu had nothing for gluten free people.

Room was spacious. Bed comfortable. Large bathroom. Ample towels. Nice little balcony on top floor. Has tea and coffee making facilities but no toaster. TV but did not use it. Space for luggage and wardrobe. Table and chairs. Shower hot. Free parking and easy access from rooms into the dining room and pub.

Just a personal gripe and not really an issue but hate it when the toilet paper is behind, rather than beside, the toilet.

For an old building it is kept very clean. The staff are very helpful and friendly. It is useful having the cafe and bar on site as there are not many dining options in pemberton and the bar area has a lot of character. Aircon worked well too which was great. It's a good location for the local forest areas - cascades, beedelup falls and the big brook dam beach are all worth a look, even when water levels make the falls less exciting.

The WiFi didn't work in our room so we needed to catch up with things in the reception/bar area. Apparently this is pretty normal. The rooms are clean and comfortable but a little dated and gloomy, however, compared to other options it's good value and I would stay there again.

We had stayed at the Pemberton before and were happy to return for the comfort and experience. Staff here were wonderful, friendly and helpful. Rooms were clean spacious and comfortable. Although the hotel may seem a bit overpriced; even for its location.; we enjoyed a very comfortable stay. Having the cafe and Pub attached is a bonus and we ate there for most of our stay. The food and service at the pub was great and had a good menu including Pizzas. Other than wanting to try other places for the experience we were happy to eat there. I have not added photos as there are enough on the web to give testimony to this place.

Can't think of anything.

staff was great and location was great. loved the pub next door at night. the room was great , loved the balcony.

only negative was the bathroom. my shadow can be seen from the street if i had the lights on at night in the bathroom. shower needs something to stop the water from running throughout the bathroom. I couldnt use the spa bath water splashed out of the tub from the jets.

The food and hospitality I missed the cut-off for the free continental breakfast as I didn't read the instructions properly.The lady on the desk made me a coffee and some toast. They went above and beyond., the porterhouse steak I had for dinner the night before was the best steak I'd had in years.

The bathroom tap, for the life of me, I couldn't work out how to get hot water, not a big deal.

Great rooms in a great location. Very quiet and comfortable. Very large comfortable bed. Staff helpful and pleasant.

WiFi only worked in the foyer. Not good enough these days as everyone requires connection. Light switches were in weird places and took some hunting to find. A lot of stairs which maybe an issue for some.

We needed a one night stay before proceeding to Albany, this hotel serves it purpose as a great stop point for rest. considering the price point, it is value for the $. Though you might be met some little crawlies like insect or spider. but no biggie

NA

Main part of room very nice. Hotel and food great.

The bathroom was ok but dated and 'modified'. The cabinet was homemade with just cheap timber although the basin and bench top were new and the toilet stuck out from the wall into the room about 2 foot with a multitude of plumbing behind it. You had to be a contortionist to stretch behind you for the toilet paper. Small things in the scheme of life but very noticeable at the time of use. No teaspoons to stir our coffee.