Very good swimming pool, and both accessible thermal areas. Rich and tasteful menu. The staff is very friendly. The rooms are equipped very well. There is a beautiful valley before the hotel. There are plenty of walking and cycling routes around the hotel, including small villages, fields, apple orchards, vineyards, and groves. Near the hotel there are some "buschenschanks" where you may taste local wines and bread, sausages and cheese from the farms of this region.

It's very strange situation that dinner doesn't include any drinks - even water or tea. Everything you would like to drink must be ordered for an additrional fee. Another strange situiation is that laundry service exists, but there is no laundry bags nor special form for laundry service in the rooms. And the third - very poor English of most of the staff, even at the reception.

Me and my boyfriend got a half-board staying to celebrate both our birthdays and it was amazing. We went with the Thermenlandbus that left us in front of the Therme, which is very convenient. The Hotel was stupendous, the staff was very amiable and friendly, and ready to help with any question. We definitely recommend the Hotel and the Therme. The breakfast and dinner were always delicious.

Probably because of winter, there were not so many beds at the Spa area, both at the Spa Hotel as for the Therme. So be sure to wake up early to save a spot before going to breakfast.

The property gave us a free room upgrade to a suite, which was amazing; beautiful modern room with a huge deck. the hotel-only spa area was amazing and very peaceful.

everything with the hotel itself was great, I would just say that the public spa next to it is quite a bit more crowded and not nearly as nice. Still, it's nice that you have free access to it.

We visited for the thermal baths, and they were very good. Lots of people using them, but with lots of choices of which pools to use. The setting was lovely. The hotel was huge, spread out on the side of a hill, with nice views from some locations. The rooms were adequate. Bathrobes and towels were provided as well as quality personal care items. Breakfast was very good.

The dinner buffet was disappointing. And the restaurant assigns guests a table with a place card for both dinner and breakfast. There are several dining sections. It must be so that guests are spread out, but it didn't create a good impression.

The service is at the highest level, the cuisine is very good and the entire SPA area is definitely of the highest quality. The reception staff is great, especially Helena. All the hotel employees are very welcoming even though they don't speak English.

We had an outstanding stay. The hotel is simply marvelous, with great attention to interior design in common areas. We were offered an upgrade at a very convenient fare and were promptly moved to a better room. After checking in you can already enjoy the thermal baths, but what's great is that also after the check out you can stay the whole day in the public area! Please consider this when booking, it's such an asset. Breakfast and dinner were very tasty and well presented, at dinner, we tried both meat and fish. Welcome drinks and goodbye souvenirs for hosts are a nice touch and overall, the whole staff is friendly and eager to help: - I asked the receptionist for slippers which I hadn't packed and immediately got them - On the first night I called the reception and was provided with additional different pillows for better sleep - Towels and robes can be changed at any time at the public thermal bath reception - We asked for a transfer to the train station and got it free of charge Special mention to the bartender, we tried Negroni and Moscow Mule and they were both remarkable. Also, the resort is 5 min close to a nice local family-managed vinery where you can have lunch at - Weinhof Buschenschank Pieber. Amazing food and wines, great prices. We'll definitely come back!

This is a minor concern, but having a courtesy set would be nice; it is expected in a 4-star hotel, and supermarkets are not really close.

Wellness was professional, really loved it. There was a big variety of foods at breakfast and dinner to choose from, with lactosefree and milkfree options as well.

The bed in the room was really uncomfortable. When we checked out, they told me to pay the double prize. I asked for a detailed information, and I saw that they charged for an extra night as well. I asked about it, and they were like "oh, okay, minus one night". Guests should pay attention at check out!

Very nice and clean hotel, with big, warm, quiet and comfortable room (we had one suite) and very good breakfast. The dinner was good but not so spectacular like breakfast. The thermal area is ok, but many pools are outside, so we was happy the november weather wasn't rainy. We had a nice weekend in this hotel and we would like to come back again.

I liked the small details as the welcome drink at arrival and the apple chips in the room; it adds to the experience. The bar is very nice and relaxing. The private spa area for hotel guests is a real spa area with various saunas and thermal pool. We took the inclusive option with dinner and breakfast. The dinner main dish had 3 options (beef, fish or vegetarian). We had beef and vegetarian and we were very happy with them. Antipasti, salad, soup and dessert were from buffet with lots of choices. Breakfast was just great, buffet style with many options and excellent bread choices. Service overall was super, helpful and efficient; just keep in mind that even if in the reception they speak English they are not using it a lot (the main clientele seemed local) so you have to be a little patient if you do not speak German. The public Therme was very good; with more pools and saunas offers compared to the private one. Maybe we were lucky but it was not too crowded and we had no trouble finding chairs, etc. We had lunch at the Therme restaurant, food was good and prices reasonable.

Some minor things that are good to know; the TV is old with only cable access, not a problem if you plan to stay in the Spa or having a nice time at the bar and in our bedroom the shower was on the small side which could be a problem if you are a plus size.

The stay at the hotel was really, really pleasant and very fun. Service - everywhere we encountered excellent service, at the reception, in the spa, room cleaning staff and in the dining room. Excellent service! Special thanks to Anita Weinzelf. Dining room - very good breakfast. Excellent dinner with a buffet of salads and soups and an excellent chef's main course served at the table (meat/fish/vegetarian) and excellent desserts. we had our own table with our name on it during the entire stay. It was excellent Rooms - The room was spacious, heated, very clean, comfortable beds and a balcony. Arrival - we arrived by train and asked a shuttle to pick us up from the station right on time. Spa - there is the hotel's private spa which is great, clean, has several saunas, a jacuzzi pool, lots of sitting areas and rest rooms. High level spa! In addition to this, there is the public spa that you can enter with a chip watch that you receive on the first day and allows entry to any place and activity in the hotel. The hotel lobby and bar are very pleasant, beautifully designed and spacious for sitting.Communication - the hotel responded to us on every question and request before our arrival and it was really excellent for us

nothing!