Fantastic new hotel, with convenient underground parking. The room was facing the main road but the isolation was good enough to protect from noise coming from the street. The room was equipped with a coffee maker and a kettle! Finally, a hotel that accommodates the basic need of preparing our tea. The bed was comfortable, with plenty of space for your clothing in a built-in closet. There was also a useful desk and a short built-in loveseat, a round small coffee table, everything in modern design. The bathroom had a great shower, both a rain shower and a removable shower head, all made of great pensive hotels. I loved the high quality of the new blow dryer. Another feature I've never happened to encounter, not even in 5-star hotels we stayed. We had dinner at the hotel restaurant which was very tasty and the breakfast also offered a variety of options to choose from. The roof floor included a sky bar with indoor and outdoor seating, and a nice setting with a beautiful view of the palace, old town, and surroundings. Overall, we were very satisfied, much beyond our expectations, and would come again!

The built-in loveseat seat (in blue) is a nice piece of furniture but a bit too firm. I would suggest a thicker seat that provides more comfort. The overall color scheme of the hotel design is nice but the red parts did not work for me. I'd change the red to a softer hue that resides in harmony with the other colors.

Clean, comfortable, everything worked as expected, staff very friendly, breakfast was great.

It was quite expensive, possibly due to dates overlaping with a local festival. Breakfast was good but also quite expensive - 30 euros per person per day. Room was slightly smaller than imagined from photos, but still comfy. Small detail - WC door not closing quite right.

Great facilities, amazing Spa and friendly staff. The suite we stayed in was clearly thought through well and designed with usability and comfort in mind.

The breakfast was good, but not worth the hefty price point (36 € p. P.). We therefore just had brunch at a lovely café and skipped hotel breakfast the second day.

Nice spa, comfortable room, good location, amazing view from some rooms and the bar on top, good breakfast, polite staff.

It was a bit confusing that during check-in significant amount of money was hold (frozen) on the card (cost of the stay + amount on top in case you buy something in a bar on the room’s bill). During check-out I was asked to pay my full bill, while the frozen amount will become available on the card later. I think this is a weird approach, and at least it should be very clearly communicated beforehand. This was the only slightly negative moment about the hotel.

The aircon rooms during hot weather The friendliest of the staff - especially Selina from front desk. She was so helpful. The delicious food at the restaurant. The proximity to the Palace. The roof top bar and garden.

Everything was just perfect. Highly recommended.

Very good hotel with a great value for money. Rooms are modern, clean, and comfy with an amazing view on the Eisenstadt Castle. Staff is very friendly and helpful. Excellent place to stay if you want to come for Opera in Quarray in St. Margarethen.

Garage and cost of breakfast is a bit expensive.

A beautiful hotel, everything is new, amazing design. The staff was super nice and everything jumped out to help us. We didn't get to eat at the restaurant but the food seemed to be good. The rooftop bar is really beautiful, good atmosphere and an amazing view.

Everything, the stuff, location, breakfast, restaurant, interior design, cleanliness, nice parking, wi-fi were perfect

Almost the whole city was closed Sunday afternoon. Fortunately the hotel restaurant was open till 10 pm, the dinner was perfect, not cheap, but very tasty, so this neither is a con, but pro

breakfast was great and the staff in the restaurant and at reception competent and friendly. The views from the roof top bar are outstanding.

Event planning for a wine dinner was difficult due to lack of competence and communication

A bit overpriced but still good value for your money. Professional staff. New property, very clean rooms.

I had to inquire for room change getting a double assigned first. Pricey parking spaces at hotel property but plenty of options to park your car near the hotel.