Unfortunately on check in we found our room smelled strongly of cigarettes (107). I reported this to reception and Arthur was quick to help, finding us another room. He actually upgraded us to a very nice room (Opera on the top floor) for which we were very grateful The parking facilities were very handy and so close - we luckily got the last space! The approach to the hotel gives an exclusive feel, the outdoor courtyard would be a nice spot to sit in warmer months before with a cocktail! I liked the decor of the hotel. The movie theme was done well, sometimes it can be a little cheesy, but not here. It was fresh and along with the nice furnishings made for a really relaxing atmosphere.

The room we were in was lovely, one thing that could improve it though would be to add a screen, or separate cubicle, so you can use the shower properly. The floor gets wet when you wash your hair. Breakfast was a little disappointing. Most of the hot food had run out by the time we arrived and the choice of cereals was limited.

The hotel has a hip and trendy feel and is just a short distance from the main square in Tournai, with its bell tower and many bars and restaurants. We received a warm welcome here. Our ground floor room ('Disco' - complete with disco balls!) was compact, clean and well equipped. Sleep quality wise, we did get a bit of street noise late in the evening, though not enough to significantly disturb us. Breakfast was very good, with excellent pastries. A big plus for us was being able to park our motorbike in the hotel's courtyard, which was secured overnight, by arrangement.

Nothing really, just slightly noisy in the late evening, but would expect some noise in a town centre location like this.

They were kind enough to let us check in earlier. And Olivier at the front desk and breakfast was amazing. We felt safe and we were really close to everything.

Our room was on the Main Street and the noise was very loud from the cars driving on the cobblestone. I would suggest to ask for a room not on the street.

The location is great and very close to a good secure car park (fort rouge). The room was huge with a good bathroom. It was quiet. Breakfast was nice. The staff were brilliant

The bed wasn’t comfortable for me. It had a mattress topper which was too big and it wasn’t secure. The mattress topper kept slipping off the bed. The room was hot and the heating was controlled by reception.

The location of the hotel was perfect, just a few minutes walk to the centre of the city. We were able to park our motorcycles inside the secure gate, which was a real bonus. The room was large, light and airy. The bed was comfortable. There was plenty of choice for breakfast. We were in Tournai for only one night. We will definitely be returning and would want to stay in this hotel again.

The shower screen in the bathroom leaked badly and flooded the floor. That was the only fault I could highlight.

Lovely hotel, staff couldn't have been friendlier and it was a lovely spacious room, very comfortable and great location for the centre of this lovely overlooked town. The only issue with noise was because there were roadworks going on directly outside my room, which wasn't ideal but not the fault of the hotel. I would definitely stay here again.

The staff is super friendly. I had a very early check out time to catch a flight. The staff made me a breakfast to take with me on the train. It was very thoughtful of them.

The hotel was cozy and had a nice ambiance… there was lots of movement to make you feel at home, but then the rooms are quite private and separated. I really appreciated the open coffee/tea and water fountain. It was a small touch that should be everywhere! Also nice location and nice staff.

Thank you for having a room that allowed a dog and for the doggy goody bag which was exceptional. Very good breakfast.

The night access a bit fiddly, couldn’t easily get to car parking area when needed before breakfast due to locked gates.

perfect location in central area, 5 mins from main market square. hotel was comfortable and supportive of cycle tourist / bike tourist, with secure bike storage area

nothing