Hotel is lovely and very well maintained. Location - wanted something a little away from the central area and it was great because it was not too far away but not too close either to the main market etc. Nice and quiet. Room - Was very nice, bright and sunny, clean ,comfortable,great heating , decor was great too.Our view from the balcony was nice both in the day and the night. Loved hanging out there. Bathroom- Very clean and amazing shower. Food - tried many things on the menu it was all good. Staff - everyone was very friendly and helpful. Special thanks to Mr loden the owner , he helped us a lot and also the Supervisor Mr Tshering . We got help with getting a taxi ,planing our trips and much more.

Everything and everyone was great so no complaints at all.

I stayed at Phuntsho Khangsar during my recent visit to Bhutan, the hotel was more than what I expected it to be. The comfort cleanliness and hospitality of the staff really made my stay very comfortable. I got upgraded to the room with a view I would totally recommend spending a little more and booking the room with the view. But I’m here writing this review because I was really moved by the hotel staff who made me a take away breakfast with fresh fruits and eggs at 6am for my flight. Thank you :)

This is a fantastic hotel. The view of peaceful Bhutan from this hotel, up on the mountain, is incredible. I woke up everyday with a beautiful mountain view through floor to ceiling windows. The beds and pillows are so comfortable and clean. The food is great and the staff is some of the best I've ever seen around the world. If you come to Bhutan and do not stay in this hotel, you are missing out!

I loved everything about this hotel!

Very spacious and bright room. We particularly liked spending the evening on the balcony, with amazing views over Thimphu.

The service at the restaurant was a bit slow, especially given that we had placed our order in advance, but this is a minor point.

The food, friendly staff and hotel rooms

Location, view, food.

Everything

Nothing

great view great stuff great room Helped us arange a guide and driver

Room and washroom were clean - although there were lots of bugs at times in the room and the cafeteria - the hotel did try to have repellants on at times. The staff and hotel owner were nice and friendly.

The air conditioner stopped working during the last two days of my trip and although the hotel owner did tell me he was trying to get it fixed, yet it never got fixed till I left. Being monsoon season, the afternoons were quite hot and I had to tolerate the heat due to lack of a better option. Also, I was not compensated in any way for tolerating this issue and still had to pay the full room fee. The food was average and was nothing extraordinary - the only nice thing on the menu was the grilled salmon fish. The rest was just average.