This property is amazing. They have the absolute BEST staff! I felt so welcomed and taken care of the entire time. The decor and facilities are fabulous--it has a fresh, hip vibe--and it is easy to get to anywhere from its location. There is a free airport shuttle at your disposal and the airport is only about 7 mins away. They even whatsapp and email you with an electronic check in ahead of time where you can complete the registration forms instead of wasting time at the reception, and you can prebook your airport shuttles in both directions. The rooms are comfortable and clean and they even had my room available a bit early when I arrived from my flight, not that having to wait in the lounge area, bar or pool would have been a problem. They also had luggage storage I used to be able to travel lighter for a short trip to another region. Lastly, the price is great for the level and quality of the stay. I enjoyed it so much, I booked 2 more stays and will always stay here when I am in Douala.

Nothing. Everything was wonderful! Don't hesitate, stay here.

I liked that it was modern and fresh with good air conditioning. It was close to the airport with shuttle service provided. The breakfast is good with plenty of variety. They also provide a lunch and evening buffet. It was clean and airy with a good atmosphere

I hated that when I arrived at the hotel after a long flight I was told that my room was double booked and had been given to another guest. I was then taken to Ibis which is not the same standard. Very disappointing. And although they were apologetic, it should never have happened. I also didn’t like that I didn’t have a fridge or kettle in my room.

Rooms are very well laid out. My room this time (506) had a loose soap dispenser that came off the wall but I stuck it back up. Will probably come off again. I forgot to tell the staff in my hurry to catch the shuttle. The airport shuttle is wonderful, and the buffet is always good. This is my second stay. I needed a hotel in Casablanca for a one-night layover and booked the Onomo there also. It has matched the standard of Onomo Douala. Thank you management for bringing a consistent vision to your hotel chain. All staff are always friendly and helpful.

The property is clean and accessible. Breakfast is always good. Lunch and dinner needs to be adjusted and variety available.

The beds were loose which made it uncomfortable for us. There’s always a hole in the middle.

Onomo Hotel is located in one of the nicest locations in Douala called Bonanjo. The area of the hotel is safe and easily accessible. There is a gym and a swimmingpool. The room is lovely with a great design. The breakfast is good and the staff is professional and welcoming.

Nothing bad to say this is an excellent hotel to stay in Douala, I surely encourage you to book it for your next trip.

This is a good hotel in a good area with an attractive interior design, very clean and staff who are welcoming and helpful. The bed was very comfortable, breakfast was good. It does not take long to get to the airport from the hotel and they have a free airport shuttle. A place I will definitely look to stay in again next time I am in Douala.

i like that the staff is super friendly and helpful

Breakfast is ok, there is not much seasoning used for the dishes...so all the food tastes bland/ also the walls in the rooms have water damage or mold damage

The hotel shuttle driver waited for me outside the airport for hours in the middle of the night after my luggage was lost and I had no internet to communicate about my delayed timing–total lifesaver! Staff also arranged for an early check-in on my return & overall the hotel was great.

NA

I went down for breakfast around 8:30am. After breakfast, when I came back to me room, I saw the cleaner inside cleaning the room already. This was around 9:30am. I had to check out immediately.

Breakfast is good. Coffee is not great. Just a little effort would be appreciated to improve this

There is a buffet which is quite good value I guess if you eat a ton. However if you want to eat something a bit smaller the options are not very healthy and quite expensive.