We booked several rooms for family members The food and hotel amenities were up to desired standard and the staff were very helpful in helping us get around. The only negative I had is that in some rooms the internet wasn’t very strong but it was a good hotel experience otherwise.

Internet

Location, convenience of frequent shuttle transport to/from airport (already included in room charge), buffet breakfast with omelette table (already included in room charge), different daily dinner buffet (extra charge), strong wifi, soundproof windows, quiet hotel, fast room service, spacious bathroom, lots of lighting, and air purifier in the room. Friendly bilingual staff. Great open air balcony in the dining room.

One of the elevators did not like to stop on my floor when going up. The other elevator was fine. AC had one temperature setting at 21 C (which can actually get cold after awhile). It is great when you are coming in, but it would be nice to bring the temp to 24 C.

The room was recently renovated, and there is no carpet in the room, which is great. The bed was comfortable, and the Internet was good, especially compared to the average in the city. The air conditioned worked well. Breakfast had many options (sweet and salty), and it was possible to order omelets directly to the kitchen. There is a Carrefour market nearby. The hotel provided shuttle service to the airport, I really appreciated it, especially because I arrived after midnight.

The breakfast was good, with lots of variety, especially hot food. The location was good in the city. The airport transfer was an excellent option and saved trying to find a taxi.

The glasses at breakfast were tiny, like they didn't want you to drink too much.

Breakfast is ok not so good as per International standards.

The water in the Bath tub most of the time have noticed is muddy and had also complained about the same with showing the pictures at the hotel reception . Plus the smell in the restraunt is really very uncomfortable

The bedroom was comfortable, the restaurant's food and staff were excellent

Some of your staff lack customer service skills: they were not welcoming and were rude.

Extremely nice staff at the lobby. Big thanks to Kelly and Maurice who helped me managing my small issue to get to the airport. Very comfortable and clean rooms. Nice facilities. WIFI is stable and strong, I had almost no issue.

Breakfast could highlight more local cuisine and products.

The cleanliness, attitude of staff, intimacy, good sound insulation, location, excellent natural juices

limited number of rooms (I couldn't have a single room), the floor of the bathtub easily retained traces of my slippers.

Very friendly and hopeful staff..... The room cleaning every day! The restaurant was very good too! Good choice of breakfast (if prefer African food) Excellent bed! Good choice of wines and beers

You pay for everything.... And the second breakfast: In the room service 1 bottle per day.... For the prices and the stars to hotel - this is not acceptable!

Nice location, modern, clean and large bedroom

Some of the staff were nor friendly nor professional Some mosquitoes in the bedroom