I appreciate that they take note of what the purpose of the stay was (I went there with my partner for her birthday) and they welcomed us really nice. The OCIO staff team was accommodating and friendly. the location is beautiful, plenty of things to do on site, you can walk around the property and see some sheep, hidden gems in the forest, all the way until the beach. the hot tub was comfortable, the room was super comfortable. it's so nice and quiet there.

Nothing! Just FYI the bedroom to bathroom shares an open air (separated by walls and door of course, but no soundproofing) therefore with all the peace and quiet in the property, you might want to be silent in doing your business in the toilet.

Nice, atmospheric and tranquil place in beautiful surroundings. Attention from hotel staff was generally excellent during our stay. The manager on duty exceeded her normal working hours to solve a wifi connectivity issue the night we arrived. Furthermore we were contacted about a left item after departure with an offer to ship it. All strongly appreciated. The food was generally good, however still with a potential to lift the overall experience to an even higher level.

Some biofilm releasing from the jacuzzi pipes revealed a potential for improvement on this specific area. Apart from this the level of cleanliness was very good.

Rustic, in keeping with rural setting. Very comfortable. Stunning view The lounge/ reception area with open fire was superb.

Would have like a full length mirror in the room. A kettle would also have been welcome

Location:quiet,beautiful landscape and with a very nice view over the water.Yet only 20 km from Castro.Due the to location, availability of a car is highly recommended..Staff are very friendly and helpful.The restaurant serves really good food.Recommend the use of the hot tub which is located in a beautiful spot.

Good facility and services.

As for restaurant menu, it would be nice to have different menu for lunch.

Truly excellent hotel at a very reasonable cost. We had two dinners and both were exceptional. The views are also quite outstanding.

Nothing

the splendid view and location the beds were super comfortable the food at the restaurant was delicious (great pisco sour!) the attention of the staff, they even prepared us a very good birthday cake the jacuzzi under the moon

the toilet has no proper door too many communications before the stay, the manager is overly attentive

amazingly sited place; rolling hills, nature, open space with Castro 'over yon'.

tree blocked view from room

Loved the staff - especially Felipe & Scarlett.

Price transparency could be a bit better. We didn't know they charged for the hot tub time.

more lights in bathroom