We arrived way too early,but could park the car( very important in the whole of Chili) and leave the luggage. At 14 we had the room instead of the regular 15.30. very nice room too. The hotel is very well kept, same for the room everything 100% ok. Breakfast was abundant, couldn't be better. So very very pleased . Location is very convenient. A GPS sat nav is needed because of one direction streets .

Just a remark, the hotel can't help it. The entrance of the parking is closed, so first go to reception, they accompany to reopen the entrance. Very narrow and then a steep!! Stretch down to the garage floor. And of course steep up to get out. And a phone to call reception to open the gate. Security reasons,I understand.

The room was great, big and well equpped. The location was not the best since it was on a busy, somewhat rundown downtown area but easy walk to everywhere. But amenities surpassed all of those smaller deficiencies outside the perimeter of the hotel. The breafast was also superb.

The address is on main drag but the entrance is on a side street. It used to be on the main drag. It took me 2 full circles and asking 3 people there where the hotel was. But again the hotel compensated for all our troubles.

The hotel staff were impressively friendly and helpful, and the room was very large and well maintained. The hotel is centrally located in the immediate vicinity of Plaza de la Independencia and the adjacent pedestrian zone. I can highly recommend the hotel and would book it again anytime.

Great hotel, as hotels should be like. Really enjoyed my stay here. Clean spacious rooms with comfortable beds. They have thought about everything you need. Friendly staff and good housekeeping. Good breakfast and free parking included.

The ramp of the parking garage is very steep with limited space. But I made it out.

The room was comfortable for one night. The breakfast was delicious with lots of variety . The location was convenient to restaurants and close to the Concepcion Temple, which is why we visited the city!

There was a musty smell in the hallway, but not in our room.

the women who work at the breakfast buffet were courteous and very helpful. The location is excellent for exploring the city core and having access to different restaurants. And the magical corridor of greenery in the core of a cement city gives an exceptional welcome to each gueat

The staff was very friendly.

The breakfast was very basic for anyone who eats meat. For a vegetarian or vegan = only fruit. There wasn’t even vegetal milk, or anything to put on bread except meat or cheese, not even for example some veggies.

I arrived after a night flight in the morning. Room was ready at 9 a.m. and they even let me have breakfast!

Lovely hotel with a fantastic greenery entrance. Very clean, comfortable and staff friendly and welcoming, would definitely recommend

Great experience overall