Hotel is very confortable with large rooms and excelent facilities. The breakfast is very good. Staff is super kind and support custom needs always with a smile. Nice locations with restaurants within walking distance.

No issues

Staff responded quickly to a need for a Queen Bed instead of two twin beds, the breakfast has several options

A little hard to control the heat in the room, the elevator could have been a little more spacious

Close to UCSC. Grocery store in the walking distance.

I had to figure out why the AC kept turning on and off and the room was still cold. The temperature sensor was placed too close to the hot air fan.

The location, the design, comfy beds

TV had no Netflix app so I can load my account and no fridge, I had a prescription drug that needed to be refrigerated and I lost what was left.

Very clean. Welcoming snd helpful staff. Breakfast was really good.

There was a problem charging my card through booking.com which was a little stressful as my card details were correct but I received warnings that my booking would be cancelled at short notice.

Clean an modern. My wife liked the bath

There was a mosquito in our room I got a couple of bites in the night. The eggs at breakfast were too wet.

Location and staff

Parking lot is sometimes full being difficult to find a parking spot close to entrance.

Very comfortable and clean. The staff were nice and helpful. Breakfast was very well served. Good WiFi too.

Professional staff, helpful, clean, courteous

Breakfast lacked some items like honey not displayed, no muffins, cereal choice limited

The room is large and clean.