MAE is the nicest home away from home you can get in Maitencillo. Not only the location is perfect, the rooms are very spacious and with all the right stuff, but their staff is their biggest asset. They were all kind, smily, helpful and nice people. Never a bad attitude from anyone, and they were all very empathetic. The rooms were beautiful, the restaurant was excellent like a great fine dinning, some promos were even cheaper than downtown, the amenities were impressive and walking across the road to the beach was a dream come true. Falling asleep listening to the ocean waves and watching the beautiful sunsets from my room balcony were memories that I will forever hold in my heart. I will come back every time I travel to Chile.

Nothing

Location, possibility to park, clean room.

The breakfast was good but for 4* hotel (probably) O expect a little bit more. Staff was nice but after we finished breakfast and one day dinner as well it’s a bit of impolite to start moving the table to “gently” inform you to leave. Same after dinner (which was good) to ask us if we want anything else or not. I understand, they have to make their work, preparations etc but for me as a guest it’s annoying. Also contact with reception- they answered via Booking message very late and were sending us meaningless info that we didn’t pay in advance which was not true 🙄

The room was nice a bit small, but large bathroom and a great view with lovely balcony to sit on.

The menu was limited. Fish, seafood and 2 vegetarian meals. I know the hotel is on the sea, but their could be one or two choices that are not seafood. The pools were nice and had good atmosphere and seating, but spa was basically non-existent. You could get a massage at a good price, but no other service.

The hotel has a beautiful view of the ocean, spacious room very comfortable bed , soft sheets and everything close walking distance

The front desk woman didn't know anything about the area and she didn't put any effort trying to help you, she just says I'm not from this area, I work in a hotel too and I inform myself about everything in case my guesses ask about recommendations or directions.

The view was perfect, the room was great, breakfast was good too.

Staff was really rude at first, no effort on speaking spanish to non spanish speakers and also not making me feel welcomed. felt like I was doing a favor on staying there. Whe I checked in, the staff changed and the new staff was ok.

The size and cleanliness of the room, friendly staff, great view

Too close to the road Restaurant short of staff Bookings policy. My daughter put the wrong date ( 1 more day in the beginning of my stay) Wrote to remove that date and Booking did not allow it. I paid for an expensive stay that I did not use. I will not use Booking again.

I love the location, the view is amazing. Breakfast is excelent . I love the pool and spa.

we had several meals at night and the service is a little slow. The menu was not so great

Breakfast perfect. Everything clean.

The Hotel didn’t have enough places to parking, and in the reception didn’t gave you a solution, just tell you, “you have to look and search one”. That’s a problem, maybe the solution could be, have reserve parking places for the guests and not for all the people that go to the restaurant.

Location was great. Walking distance to cafes and beaches. Breakfast was nice. We didn’t have meals at the restaurant but wine and pisco sour at the bar were excellent.

Location is fabulous with our room overlooking the sea. The staff without exception were excellent. Breakfast was good but quite basic in selection . However dinner was very good

Breakfast selection could be a bit bettter