Very good location. it took only 20 mins to reach the Fair Complex by Cab. The Metro is very near even the Lotus supermarket is very close. Pizza Hut and other many shops are available nearby. Closely located to two banks. very clean. The shuttle service is really good. they give refreshments in the shuttle as well as when you reach hotel there are arrangements for more refreshments. The moment you step into the room, some really good songs play.

The Room allotted was very far from the lift. since i don't eat eggs, sea food and meat the breakfast had only fruits and bread butter for me., very few options.

Convenient location,5mins walk to the subway and restaurants. Front desk service is outstanding and friendly, Given us a memorable experience. Breakfast lounge service is excellent and foods are western and Chinese foods. Hotel is very nice and clean with very good housekeeping services. Provided washer and dryer service is a big plus for a long term stay travelers. Initially, we planned to stay about a week to 2 with this hotel. As a result. We stayed in this hotel and extended to 40 days.

Not a 5 stars hotel, but felt like having a 5 stars VIP service

- how friendly their staff are - great location (walking distance to subway) - spacious and clean room - the items delivery robot is just so cute

- wrong reservation (room type) recorded by the staff (but they do change me to the correct room type afterwards) - the hygienic issue during breakfast (the chef just shook off the food debris on the table liner and put it back to the table instead of changing a new one when cleaning the table which I just sat on the next table)

The room was clean, bed was very comfortable and the bathroom nice and big. Buffet breakfast was extremely well set out and more than enough to satisfy the majority of people. Staff went out of their way to help as much and as best as they could.

WiFi didn't work well at all. Had excellent strength, but very slow and limited in what you could access on the internet.

Everything else; room, bed, bathroom, breakfast, self-service laundry, staff, location.

Shower head could use a better clean/scrub Could use another box of tissues in the bathroom Air con is a bit loud even at the lowest setting Slight smell of smoking. Usually minimal in the room

I've stayed in a lot of hotels in Guangzhou, and this is in my top 3. It's elegant, beautiful, clean, very affordable and very traveller-friendly. They even fetch you from the airport at no extra cost. Has a fully equipped laundry room, the dining area is open to guests throughout the day until 23:00 with free bites here and there. I'd highly recommend it.

I don't like the fact that it's far from the city/city centre. The drawback is that there aren't any restaurants or eating places around. Travelling to the city is very expensive, you end up paying toll fees in the taxi cab. That's the only drawback about the hotel.

Amazing hotel with great service.

Highly recommend this hotel, great value for the money. Rooms are looking very good, spacious and cleaned every day, including the towels. Staff speaks a little english, but tried to solve every request, they were very kind. Location is goods, about 5-7 minutes away from Chebeinan metro station. From there you can go directly by metro to the New Town.

wifi should have worked better.

The location of the hotel was very near with the subway. A lot of local restaurants nearby. The lobby was big and the rooms very spacious. The rooms were very clean, everyday towels change and room cleaning. Water and different juice every day. The bathroom was great with every needed items (tooth paste, tooth brush, combs, shavings, hair dryer)

At the reception they didn't speak English. Still they did their best to fulfill all requirements. The breakfast was limited and strange for europian taste.

Large room and bathroom. Very clean facilities and lovely staff. Decent spread for breakfast before a workday. Availability of a laundry room was a plus too. Appreciate the free ride to and from the Canton Fair Complex.

Facility seemed to have more smoking rooms than non-smoking rooms and the staff commented that they couldn't control guests who chose to smoke in non-smoking rooms.